Human Resources Business Partner in Kenilworth

As HR Business Partner, you will act as an expert, trusted partner to a portfolio of clients, providing practical, supportive and strategic HR advice in line with current employment legislation and best practice. You will take full ownership of client relationships, lead on complex HR issues, and play a key role in shaping and delivering proactive and appropriate HR solutions that align with clients’ business needs. You will deliver high-quality, strategic HR support to a portfolio of clients, ensuring advice is practical, commercially focused, and aligned with current employment law and best practice. In addition to your client-facing responsibilities, you will support the HR Manager in the development and leadership of our internal team, helping to provide support and build capability, support growth, and continuously improve our ways of working and the service we offer.

Responsibilities

• Act as a leading HR consultant and main point of contact for clients on HR queries via email, phone and meetings.
• Proactively build and maintain supportive client, internal and partnership relationships, communicating promptly and professionally.
• Provide a fully outsourced HR service for assigned clients including managing recruitment, onboarding, probation, induction, sickness, leavers and other processes.
• Provide support to the HR Manager, deputising when needed.
• Provide support and guidance to other members of the team where needed.
• Deliver tailored and strategic support, understanding each clients’ business context, and, for retainer clients in particular, anticipating upcoming challenges and identify opportunities for added support and alignment with their business goals.
• Act as the lead on complex employee relations issues such as disciplinary, grievance, absence management, performance and without prejudice/settlement processes.
• Develop, review and issue contracts in line with individual client needs, current employment legislation and best practice.
• Develop and review of handbooks and policies, tailoring them to reflect each clients’ unique culture and needs, making amendments, identifying questions and proofreading to ensure accuracy.
• Plan, lead and deliver on HR projects, such as employee engagement or other surveys and benchmarking, as required.
• Create and implement tailored HR processes for clients, including drafting supporting documentation, letters and templates.
• Manage end-to-end recruitment processes for clients, such as the research and writing of job advertisements and information packs, placing advertisements, shortlisting, developing interview questions, arranging and attending interviews, writing up interview reports and managing candidates throughout, delegating administrative tasks to the team where appropriate.
• Manage, maintain and keep up to date client HR systems as needed, such as Breathe HR, providing guidance for clients and identifying opportunities for processes to be embedded.
• Ensure that all folders and documents are updated and organised in our internal folders and stay compliant with GDPR.
• Keep up to date with employment law changes and HR best practices, apply relevant updates in client work, think ahead about how any changes might affect your clients and ensure the team is informed.
• Create and circulate employment law updates, blogs and newsletters as required.
• Plan, develop and deliver training courses/workshops for our clients as needed.
• Actively contribute to internal projects and objectives to support our growth.
• Represent the business in external networking events or new client meetings.

Person Specification

• 5 years’ plus experience in a HR or similar role.
• Experience providing effective HR advice and support at a high level.
• Excellent knowledge of UK employment law, HR processes and practical HR solutions.
• Highly organised and adaptable, with the ability to manage multiple priorities effectively.
• A proactive approach and willingness to learn.
• Excellent written and verbal communication skills.
• Discreet and professional, with the ability to handle confidential matters.
• Competent using Microsoft Office and cloud-based document systems.
• Working towards or completed CIPD Level 7 qualification.
• Ability to build effective and supportive relationships.
• Confidence in delivering training or workshops.