At a Glance
- Tasks: Be the friendly voice for customers, resolving queries and providing top-notch service.
- Company: Join a vibrant team in the heart of Central London.
- Benefits: Earn £14ph, gain valuable experience, and enjoy a supportive work environment.
- Other info: Flexible hours with opportunities for teamwork and personal growth.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service experience and strong communication skills are a must.
The predicted salary is between 14 - 14 £ per hour.
4 month temp | £14ph | Central London
The Role
- Acting as the first point of contact for customer enquiries via telephone
- Resolving queries efficiently while delivering a high standard of customer service
- Updating customer records and maintaining accurate information on internal systems
- Working closely with internal teams to ensure timely resolutions
- Managing follow-up actions and keeping customers informed throughout the process
- Supporting the team with general administration and process improvements where required
About You
- Previous customer service experience, ideally within a call‑based environment
- Confident and professional telephone manner
- A positive, friendly and empathetic approach
- Strong communication and problem‑solving skills
- Happy working as part of a busy, collaborative team
- Flexible to work 1–2 Saturdays per month (day off in lieu provided)
We think you need these skills to ace Be Part of a Vibrant Customer Care Team! - TEMP (ID:25370) in London
Customer Service
Telephone Communication
Query Resolution
Record Keeping
Internal Systems Management
Team Collaboration
Administration Skills
