At a Glance
- Tasks: Assist in managing admin tasks and organise client events in a luxury setting.
- Company: Join a leading luxury hospitality group known for its award-winning service.
- Benefits: Enjoy 33 days annual leave and a health and wellbeing programme.
- Why this job: Be part of a dynamic team enhancing client experiences in a prestigious environment.
- Qualifications: Must have at least one year’s experience in hospitality and strong problem-solving skills.
- Other info: Monday to Friday, 9-5pm role with a September start for the right candidate.
The predicted salary is between 28800 - 43200 £ per year.
A leading luxury hospitality group is seeking a Client Experience Assistant in the City.
In this role, you will be part of a dynamic team working to provide an award-winning first-class service.
Duties include assisting in managing administrative tasks, supporting the design of office space as well as organising and running client events.
You will also conduct regular building checks to maintain a high standard as well as identify areas for improvement to enhance the client experience.
Our client is seeking an employee with a passion for Customer Service who is detail-orientated with excellent problem solving skills.
The ideal candidate will have at least one year\’s hospitality background in an administrative role.
This role will be Monday-Friday based with working hours 9-5pm.
The company offers excellent benefits including 33 days annual leave and a health and well-bring programme.
September start for the right candidate
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Client Services Assistant in Luxury Environment (ID:22328) employer: Angela Mortimer
Contact Detail:
Angela Mortimer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Assistant in Luxury Environment (ID:22328)
✨Tip Number 1
Familiarise yourself with the luxury hospitality sector. Research the latest trends and customer service standards in this industry to demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network with professionals in the luxury hospitality field. Attend industry events or join relevant online groups to connect with people who can provide insights and potentially refer you for the role.
✨Tip Number 3
Prepare examples of how you've successfully handled administrative tasks and client interactions in previous roles. Be ready to discuss specific situations where your problem-solving skills made a difference.
✨Tip Number 4
Showcase your attention to detail by researching the company’s values and mission. Tailor your conversations to reflect how your personal values align with theirs, especially regarding client experience.
We think you need these skills to ace Client Services Assistant in Luxury Environment (ID:22328)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and administrative roles. Emphasise any customer service achievements and detail-oriented tasks you've handled.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your problem-solving skills. Mention specific examples from your past experiences that demonstrate your ability to enhance client experiences.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as organisational abilities, attention to detail, and experience in managing events or office spaces.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Angela Mortimer
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure client satisfaction.
✨Highlight Your Attention to Detail
Since the role requires a detail-oriented approach, prepare to discuss how you've successfully managed administrative tasks in previous positions. Mention any systems or processes you implemented to improve efficiency and accuracy.
✨Demonstrate Problem-Solving Skills
Be ready to provide examples of challenges you've faced in a hospitality setting and how you resolved them. This will showcase your ability to think on your feet and enhance the client experience.
✨Research the Company Culture
Familiarise yourself with the luxury hospitality group's values and mission. During the interview, align your answers with their culture to show that you're a good fit for their team and understand their commitment to excellence.