4 month temp | £14ph | Central London
The Role
- Acting as the first point of contact for customer enquiries via telephone
- Resolving queries efficiently while delivering a high standard of customer service
- Updating customer records and maintaining accurate information on internal systems
- Working closely with internal teams to ensure timely resolutions
- Managing follow-up actions and keeping customers informed throughout the process
- Supporting the team with general administration and process improvements where required
About You
- Previous customer service experience, ideally within a call‑based environment
- Confident and professional telephone manner
- A positive, friendly and empathetic approach
- Strong communication and problem‑solving skills
- Happy working as part of a busy, collaborative team
- Flexible to work 1–2 Saturdays per month (day off in lieu provided)
Be Part of a Vibrant Customer Care Team! - TEMP (ID:25370) employer: Angela Mortimer
Angela Mortimer is an exceptional employer in the education sector, offering a supportive work culture that prioritises employee development and career advancement. With a consistent Monday to Friday schedule, employees enjoy a healthy work-life balance while contributing to meaningful HR initiatives in the vibrant Greater London area. The company fosters a collaborative environment where staff are encouraged to grow and thrive, making it an ideal place for those passionate about HR.
