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For Companies At a Glance
- Tasks: Be the go-to person for clients, providing advice and support on software services.
- Company: Join a dynamic tech company with around 160 passionate professionals in London.
- Benefits: Enjoy hybrid working, flexible hours, and a competitive salary of £27K.
- Why this job: Gain valuable experience in a collaborative environment while making an impact in client relations.
- Qualifications: Must have an English or linguistics degree, excellent communication skills, and be tech savvy.
- Other info: Immediate start available; perfect for those eager to learn and grow in a fast-paced setting.
The predicted salary is between 21600 - 37800 £ per year.
10-12M CONTRACT
Our technology client is seeking a client focused Case Manager to join their office of approx 160pp. Working within a collaborative team.
Acting as the main point of contact for clients providing consultative advice in relation to all aspects of various software services including the collation of transcription, equipment and logistics requirements.
Liaising directly with senior clients within the business/legal world, providing information, upselling where appropriate, troubleshooting as required and gathering feedback.
A varied role requiring a tech savvy, fast learner who will quickly develop a knowledge of their software and its uses, being able to advise as appropriate.
You will also be liaising closely with other teams (Business Development, Production, Software Engineering and Technical Delivery teams) to ensure the delivery of a seamless, efficient service, providing and processing all relevant administration and documentation.
THE PERSON
- Bright and engaging, with a willingness to learn and use initiative.
- Have excellent verbal and written communication skills (English based degree or relevant experience).
- Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.
- Be proficient in Microsoft Office applications.
- A team player with a flexible attitude to meet the changing needs of the business and clients.
- Proven track record in a client facing or professional services role (corporate).
Hybrid working 3 days in the office, 2 from home - 9-5.30pm, with occasional remote support outside of core hours.
IMMEDIATE START
English, linguistics degree, tech savvy - Client focused work experience, C London, £27K employer: Angela Mortimer Plc- W1D
Contact Detail:
Angela Mortimer Plc- W1D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land English, linguistics degree, tech savvy - Client focused work experience, C London, £27K
✨Tip Number 1
Familiarise yourself with the software and services offered by the company. Understanding their products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential scenario-based questions that assess your client management skills. Think of examples from your past experiences where you successfully handled client issues or provided exceptional service.
✨Tip Number 4
Showcase your tech-savviness by discussing any relevant tools or software you've used in previous roles. Highlighting your ability to quickly learn new technologies will set you apart from other candidates.
We think you need these skills to ace English, linguistics degree, tech savvy - Client focused work experience, C London, £27K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your English or linguistics degree and any relevant client-focused work experience. Emphasise your tech-savviness and familiarity with software services, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills align with the job requirements, particularly your communication skills and ability to manage multiple tasks under pressure.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you provided consultative advice or liaised with clients. Highlight any achievements in upselling or troubleshooting, as these will demonstrate your capability in a client-facing role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Angela Mortimer Plc- W1D
✨Showcase Your Communication Skills
Since the role requires excellent verbal and written communication, be prepared to demonstrate these skills during the interview. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated with clients in the past.
✨Demonstrate Your Tech Savviness
As the position involves working with various software services, make sure to highlight your technical skills. Familiarise yourself with the specific software mentioned in the job description and be ready to discuss how you’ve used technology to solve problems or improve processes in previous roles.
✨Prepare for Client-Focused Scenarios
Expect questions that assess your ability to handle client interactions. Prepare examples of how you've successfully managed client relationships, resolved issues, or upsold services. This will show your understanding of the importance of client satisfaction in a professional services environment.
✨Emphasise Your Teamwork and Flexibility
The role requires collaboration with various teams, so be ready to discuss your experience working in a team setting. Highlight instances where you adapted to changing needs or supported colleagues, showcasing your flexibility and team player attitude.
