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For Companies At a Glance
- Tasks: Assist clients with queries about tech services in a dynamic environment.
- Company: Join a forward-thinking software company based in Central London.
- Benefits: Enjoy a hybrid work model and a competitive salary of £27k.
- Why this job: Be part of a collaborative team that values career progression and personal growth.
- Qualifications: Strong English skills and customer service experience are essential; legal software knowledge is a plus.
- Other info: This role offers a chance to work closely with legal professionals.
The predicted salary is between 21600 - 37800 £ per year.
A forward-thinking software company is seeking a confident, experienced Customer Service person to join their team. Based in central London, 3 days in - 2 from home, the role is people and client orientated, with extensive written and spoken communication; hence strong English skills (written and spoken) are essential.
Day to day you will be assisting with queries, offering advice and information on their tech services, who are perhaps lawyers, solicitors or legal departments. Working for a collaborative company, they are eager to find someone who can see them progress their career with them long term.
Customer service experience along with a positive attitude, a professional approach, enthusiasm, excellent attention to detail, superb communication skills, and a fast learner who is keen to do a job well are essential.
An interest or experience of working with legal software would be an advantage but not essential.
English based degree - Customer Service in Tech/legal software, £27k, hybrid, Central London. employer: Angela Mortimer Plc- W1D
Contact Detail:
Angela Mortimer Plc- W1D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land English based degree - Customer Service in Tech/legal software, £27k, hybrid, Central London.
✨Tip Number 1
Familiarise yourself with the legal software landscape. Research common tools and platforms used in the legal sector, as this will help you engage more effectively with potential clients and demonstrate your interest in the field.
✨Tip Number 2
Practice your communication skills. Since the role requires strong written and spoken English, consider joining a local speaking club or engaging in online forums to enhance your ability to articulate ideas clearly and confidently.
✨Tip Number 3
Network with professionals in the tech and legal sectors. Attend industry events or webinars to connect with people who work in customer service roles within these fields, as they can provide valuable insights and potentially refer you to job openings.
✨Tip Number 4
Showcase your enthusiasm for customer service. During any interactions, whether in interviews or networking, express your passion for helping others and your commitment to providing excellent service, as this aligns with the company's values.
We think you need these skills to ace English based degree - Customer Service in Tech/legal software, £27k, hybrid, Central London.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in tech or legal environments. Emphasise your communication skills and any specific achievements that demonstrate your ability to assist clients effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your interest in legal software and how your background aligns with their needs. Use clear and concise language to reflect your strong English skills.
Highlight Soft Skills: In your application, emphasise your positive attitude, attention to detail, and ability to learn quickly. These traits are crucial for the customer service role and should be evident in your written communication.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as strong written communication is essential for this position. A polished application reflects your professionalism.
How to prepare for a job interview at Angela Mortimer Plc- W1D
✨Showcase Your Communication Skills
Since the role requires extensive written and spoken communication, be prepared to demonstrate your English proficiency. Practice articulating your thoughts clearly and concisely, and consider bringing examples of written communication you've done in previous roles.
✨Highlight Customer Service Experience
Make sure to discuss your previous customer service roles and how they have prepared you for this position. Share specific examples of how you've handled difficult situations or provided exceptional service to clients.
✨Demonstrate Enthusiasm for the Role
Employers love candidates who are genuinely excited about the opportunity. Research the company and express why you want to work there, particularly in the context of their tech and legal software services.
✨Prepare Questions About the Company
Having insightful questions ready shows your interest in the company and the role. Ask about their team culture, opportunities for career progression, or how they support employees in learning about their tech services.
