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For Companies At a Glance
- Tasks: Be the go-to person for clients, providing advice and support on software services.
- Company: Join a dynamic tech company in Central London with around 160 passionate team members.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
- Why this job: Perfect for tech-savvy individuals eager to learn and make an impact in a collaborative setting.
- Qualifications: Must have an English degree or relevant experience, strong communication skills, and be detail-oriented.
- Other info: Immediate start available; thrive in a fast-paced, client-focused role.
The predicted salary is between 21600 - 37800 £ per year.
Our technology client is seeking a client focused Case Manager to join their office of approx 160pp. Working within a collaborative team, you will act as the main point of contact for clients providing consultative advice in relation to all aspects of various software services including the collation of transcription, equipment and logistics requirements.
Liaising directly with senior clients within the business/legal world, you will provide information, upsell where appropriate, troubleshoot as required, and gather feedback. This is a varied role requiring a tech savvy, fast learner who will quickly develop a knowledge of their software and its uses, being able to advise as appropriate.
You will also be liaising closely with other teams (Business Development, Production, Software Engineering and Technical Delivery teams) to ensure the delivery of a seamless, efficient service, providing and processing all relevant administration and documentation.
THE PERSON
- Bright and engaging, with a willingness to learn and use initiative.
- Excellent verbal and written communication skills (English based degree or relevant experience).
- Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.
- Proficient in Microsoft Office applications.
- A team player with a flexible attitude to meet the changing needs of the business and clients.
- Proven track record in a client facing or professional services role (corporate).
Hybrid working 3 days in the office, 2 from home - 9-5.30pm, with occasional remote support outside of core hours. Immediate start.
6m contract English, linguistics degree, tech savvy - Client Manager, Central London, £27K employer: Angela Mortimer Plc- W1D
Contact Detail:
Angela Mortimer Plc- W1D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 6m contract English, linguistics degree, tech savvy - Client Manager, Central London, £27K
✨Tip Number 1
Familiarise yourself with the software and services offered by the company. Understanding their products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience in client-facing roles. Think of specific examples where you've successfully managed client relationships or resolved issues, as this will showcase your suitability for the position.
✨Tip Number 4
Demonstrate your tech-savviness by mentioning any relevant tools or software you've used in previous roles. This will highlight your ability to adapt quickly and effectively in a tech-driven environment.
We think you need these skills to ace 6m contract English, linguistics degree, tech savvy - Client Manager, Central London, £27K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management and any roles where you've provided consultative advice. Emphasise your English degree and any tech-savvy skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific examples of how you've successfully managed client relationships or adapted to new technologies in previous positions.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office applications and any other software tools you are familiar with. This will demonstrate your technical capabilities and readiness for the role.
Showcase Your Teamwork: Provide examples of how you've worked collaboratively in a team environment. Highlight your flexibility and ability to adapt to changing needs, as this is crucial for the role within a dynamic team setting.
How to prepare for a job interview at Angela Mortimer Plc- W1D
✨Showcase Your Communication Skills
Since the role requires excellent verbal and written communication, be prepared to demonstrate these skills during the interview. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated with clients in the past.
✨Demonstrate Your Tech Savviness
As a tech-savvy candidate, you should be ready to discuss your familiarity with various software and tools. Highlight any relevant experience you have with technology, especially in relation to client management or software services, to show that you can quickly adapt to their systems.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle client interactions. Prepare scenarios where you've successfully managed client expectations, resolved issues, or upsold services, as this will showcase your ability to thrive in a client-facing role.
✨Emphasise Your Teamwork Skills
This position involves collaboration with various teams, so it's crucial to highlight your ability to work well in a team environment. Share examples of past experiences where you contributed to a team project or adapted to changing needs, demonstrating your flexibility and cooperative spirit.
