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For Companies At a Glance
- Tasks: Be the go-to person for clients, offering advice on software services and managing logistics.
- Company: Join a dynamic tech company in Central London with around 160 passionate team members.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
- Other info: Immediate start available; thrive in a fast-paced, client-focused role.
- Why this job: Perfect for tech-savvy individuals eager to learn and make an impact in a collaborative setting.
- Qualifications: An English degree or relevant experience, plus strong communication and organisational skills.
The predicted salary is between 21600 - 37800 £ per year.
Our technology client is seeking a client focused Case Manager to join their office of approx 160pp. Working within a collaborative team, you will act as the main point of contact for clients providing consultative advice in relation to all aspects of various software services including the collation of transcription, equipment and logistics requirements.
Liaising directly with senior clients within the business/legal world, you will provide information, upsell where appropriate, troubleshoot as required and gather feedback. This is a varied role requiring a tech savvy, fast learner who will quickly develop a knowledge of their software and its uses, being able to advise as appropriate.
You will also be liaising closely with other teams (Business Development, Production, Software Engineering and Technical Delivery teams) to ensure the delivery of a seamless, efficient service, providing and processing all relevant administration and documentation.
THE PERSON
- Bright and engaging, with a willingness to learn and use initiative.
- Excellent verbal and written communication skills (English based degree or relevant experience).
- Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.
- Proficient in Microsoft Office applications.
- A team player with a flexible attitude to meet the changing needs of the business and clients.
- Proven track record in a client facing or professional services role (corporate).
Hybrid working 3 days in the office, 2 from home - 9-5.30pm, with occasional remote support outside of core hours. Immediate start.
6m contract Corporate Client/Case Manager, English degree, tech savvy - Central London, £27K employer: Angela Mortimer Plc- W1D
Contact Detail:
Angela Mortimer Plc- W1D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 6m contract Corporate Client/Case Manager, English degree, tech savvy - Central London, £27K
✨Tip Number 1
Familiarise yourself with the software services offered by our client. Understanding the products will not only help you in interviews but also demonstrate your initiative and eagerness to learn.
✨Tip Number 2
Network with professionals in the corporate client management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Brush up on your communication skills, especially in a consultative context. Practising how to articulate complex information clearly will be crucial when liaising with senior clients.
✨Tip Number 4
Showcase your tech-savviness by highlighting any relevant tools or software you've used in previous roles. Being able to discuss your experience with technology will set you apart from other candidates.
We think you need these skills to ace 6m contract Corporate Client/Case Manager, English degree, tech savvy - Central London, £27K
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles and showcases your communication skills. Emphasise any experience with software services or technology, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention your English degree and how it has equipped you with strong verbal and written communication skills. Also, discuss your tech-savviness and ability to learn quickly.
Showcase Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office applications and any other relevant software tools. Highlight your attention to detail and time management skills, as these are key for the role.
Demonstrate Team Collaboration: Provide examples of how you've successfully worked within a team in previous roles. This will show your ability to collaborate effectively with various departments, which is essential for this position.
How to prepare for a job interview at Angela Mortimer Plc- W1D
✨Showcase Your Communication Skills
Since the role requires excellent verbal and written communication, be prepared to demonstrate these skills during the interview. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated with clients in the past.
✨Demonstrate Your Tech Savviness
As a tech-savvy candidate, you should be ready to discuss your familiarity with various software applications. Highlight any relevant experience you have with technology, especially in client-facing roles, and be prepared to explain how you can quickly learn new systems.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle client interactions. Think of specific scenarios where you've successfully managed client expectations or resolved issues, and be ready to share these stories.
✨Emphasise Your Teamwork Skills
This position involves collaboration with multiple teams, so it's important to convey your ability to work well with others. Share examples of past experiences where you contributed to a team project or adapted to changing team dynamics.