At a Glance
- Tasks: Handle inbound customer calls and provide outstanding service in a fast-paced environment.
- Company: Join a supportive team in a modern office located in the vibrant West End.
- Benefits: Earn £13–£14 per hour with ongoing training and development opportunities.
- Other info: Immediate interviews available; work in a dynamic, collaborative team.
- Why this job: Perfect for those who love helping others and want to grow in customer service.
- Qualifications: Previous customer service experience and strong communication skills preferred.
The predicted salary is between 27360 - 29120 £ per year.
We are currently recruiting for a friendly and professional Inbound Customer Services Advisor to join a busy and supportive team based in the West End. This is a fantastic opportunity for someone with excellent communication skills who enjoys helping customers and delivering outstanding service in a fast-paced environment.
The Role
- Handling inbound customer calls and enquiries
- Providing accurate information and resolving customer issues
- Updating customer records and processing requests
- Delivering a high standard of customer care at all times
- Working collaboratively with colleagues to achieve team targets
What We’re Looking For
- Previous customer service or call handling experience preferred
- Strong communication and listening skills
- Confident using computer systems and databases
- Positive attitude with a customer-first approach
- Reliable and able to work a rotating 3/2 shift pattern
What’s on Offer
- Competitive hourly rate of £13–£14 per hour
- Modern office location in the West End
- Supportive team environment
- Ongoing training and development opportunities
- Immediate interviews available
If you’re passionate about customer service and looking for your next opportunity, we’d love to hear from you.
Customer Service Superstar – West End – £14ph in London employer: Angela Mortimer Plc - International Division
Join our vibrant team in the heart of the West End, where we prioritise a supportive work culture and offer competitive pay for your dedication to customer service. With ongoing training and development opportunities, you'll have the chance to grow your skills while working alongside friendly colleagues in a fast-paced environment that values your contributions. If you're looking for a rewarding role that makes a difference, this is the place for you.
Contact Details:
Angela Mortimer Plc - International Division Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Superstar – West End – £14ph in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and how you've handled customer service situations in the past.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a nice touch!
We think you need these skills to ace Customer Service Superstar – West End – £14ph in London
Some tips for your application 🫡
Show Off Your Communication Skills:Since we're looking for someone with excellent communication skills, make sure to highlight your experience in customer service. Use clear and friendly language in your application to reflect the positive attitude we value.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific experiences that relate to handling inbound calls and resolving customer issues, as this will show us you're the right fit for our busy team.
Be Professional Yet Friendly:We want to see your personality shine through! While maintaining professionalism, let your friendly nature come across in your writing. This is key for a role where delivering outstanding service is crucial.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you about this fantastic opportunity!
How to prepare for a job interview at Angela Mortimer Plc - International Division
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling inbound calls and resolving customer issues. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries in the past. This will showcase your ability to deliver outstanding service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical customer service situations. Think about how you would handle difficult customers or resolve complaints. Practising these scenarios can help you feel more confident during the interview.
✨Highlight Your Team Spirit
This position involves working collaboratively with colleagues, so be prepared to discuss your experience in team settings. Share examples of how you’ve contributed to team goals or supported your teammates in previous roles.
