At a Glance
- Tasks: Handle customer calls, resolve issues, and provide top-notch service.
- Company: Join a supportive team in a vibrant West End location.
- Benefits: Earn £13-£14 per hour with ongoing training and development.
- Other info: Immediate interviews available; flexible shift patterns.
- Why this job: Perfect for those who love helping others and thrive in fast-paced environments.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 13 - 14 € per hour.
We are currently recruiting for a friendly and professional Inbound Customer Services Advisor to join a busy and supportive team based in the West End.
This is a fantastic opportunity for someone with excellent communication skills who enjoys helping customers and delivering outstanding service in a fast-paced environment.
The Role
- Handling inbound customer calls and enquiries
- Providing accurate information and resolving customer issues
- Updating customer records and processing requests
- Delivering a high standard of customer care at all times
- Working collaboratively with colleagues to achieve team targets
What We’re Looking For
- Previous customer service or call handling experience preferred
- Strong communication and listening skills
- Confident using computer systems and databases
- Positive attitude with a customer-first approach
- Reliable and able to work a rotating 3/2 shift pattern
What’s on Offer
- Competitive hourly rate of £13–£14 per hour
- Modern office location in the West End
- Supportive team environment
- Ongoing training and development opportunities
- Immediate interviews available
If you’re passionate about customer service and looking for your next opportunity, we’d love to hear from you.
Customer Service Superstar - West End - £14ph employer: Angela Mortimer Plc - International Division
Join a vibrant and supportive team in the heart of the West End, where your passion for customer service will be valued and nurtured. With competitive pay, ongoing training, and a collaborative work culture, we offer an environment that fosters personal and professional growth, making it an ideal place for those looking to make a meaningful impact in their careers.
Contact Detail:
Angela Mortimer Plc - International Division Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Superstar - West End - £14ph
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being a part of it.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've handled customer issues in the past. This will demonstrate your problem-solving skills and show that you can deliver outstanding service under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining our supportive team in the West End.
We think you need these skills to ace Customer Service Superstar - West End - £14ph
Some tips for your application 🫡
Show Off Your Communication Skills:Since we're looking for someone with excellent communication skills, make sure to highlight your experience in customer service. Use clear and friendly language in your application to reflect the positive attitude we value.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific experiences that relate to handling customer calls and resolving issues, as this will show us you're the right fit for our busy team.
Be Professional Yet Friendly:While we want to see your professional side, don’t forget to let your personality shine through! A friendly tone can go a long way in making your application stand out and showing us you’re a great match for our supportive environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Angela Mortimer Plc - International Division
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like handling inbound calls and resolving customer issues. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've successfully handled customer interactions in the past. Think about specific situations where you resolved issues or provided outstanding service, and be ready to share these stories.
✨Be Tech-Savvy
As the job involves using computer systems and databases, brush up on any relevant software you might encounter. If you have experience with specific tools, mention them during the interview to show you’re ready to hit the ground running.
✨Bring a Positive Attitude
A customer-first approach is crucial for this role. During the interview, convey your enthusiasm for helping customers and your ability to stay positive in a fast-paced environment. A friendly demeanour can go a long way in making a great impression!
