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- Tasks: Deliver exceptional client services and support event planning in a vibrant hospitality setting.
- Company: Dynamic City Hospitality Company focused on quality and professionalism.
- Benefits: 33 days annual leave, health programme, social events, team trips, and enhanced pension.
- Why this job: Join a passionate team and make a real difference in client experiences.
- Qualifications: Experience in client-facing roles; no office experience required.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Client Experience Assistant required for City Hospitality Company.
Our client is seeking someone who exudes quality and professionalism. Key responsibilities include delivering exceptional client services as well as supporting with the management of administrative tasks. You will support with the design and customisation of our office space as well as the planning and organising of events.
You will conduct regular checks to organise and execute client events as well as identify and suggest areas of improvement to the client experience.
Our client is seeking a team player with a passion for customer services who is detail-oriented with the ability to think on your feet with excellent problem-solving skills. You will be a team player with a collaborative approach working with colleagues, clients and leaders. With a pro-active approach you will use your initiative to look at ways to go above and beyond in your duties.
Experience in an office environment is not required for the role. A year's experience in a client-facing, hospitality or administrative role will be sufficient.
The company offers excellent benefits including 33 days annual leave, a health and wellbeing programme, as well as regular social events, team trips and an enhanced pension package, as well as offering a season ticket loan.
Client Experience Assistant in Hospitality employer: Angela Mortimer Plc - International Division
Contact Detail:
Angela Mortimer Plc - International Division Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Assistant in Hospitality
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond for clients.
✨Tip Number 3
Be proactive! If you see an opportunity to improve client experience or event planning, don’t hesitate to suggest it during interviews. This shows you’re already thinking like a team player and are ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Experience Assistant in Hospitality
Some tips for your application 🫡
Show Your Passion for Client Experience: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring that passion to the role and enhance our clients' experiences.
Highlight Your Problem-Solving Skills: Make sure to mention any instances where you've had to think on your feet or tackle challenges head-on. We love a proactive approach, so share examples that showcase your ability to improve client experiences.
Be Detail-Oriented: Since this role involves planning and organising events, it's crucial to demonstrate your attention to detail. Use your application to highlight any relevant experiences where your meticulous nature made a difference.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Angela Mortimer Plc - International Division
✨Know Your Client Experience
Before the interview, research what exceptional client experience means in the hospitality sector. Be ready to share examples of how you've delivered great service or improved a client's experience in past roles.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific situations where you had to think on your feet. Think of challenges you faced in previous roles and how you resolved them, especially in a client-facing context.
✨Be a Team Player
Since collaboration is key for this role, come prepared with examples of how you've worked effectively in a team. Highlight any experiences where you supported colleagues or contributed to group success.
✨Demonstrate Your Proactive Approach
Think of ways you've gone above and beyond in your previous roles. Whether it was suggesting improvements or taking initiative during events, be ready to share these stories to show your proactive mindset.
