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- Tasks: Deliver exceptional client services and support event planning in a vibrant hospitality setting.
- Company: Dynamic City Hospitality Company focused on quality and professionalism.
- Benefits: 33 days annual leave, health programme, social events, team trips, and enhanced pension.
- Why this job: Join a passionate team and make a real impact on client experiences.
- Qualifications: Experience in client-facing roles or hospitality is a plus, but not essential.
- Other info: Great opportunity for growth in a collaborative and fun environment.
The predicted salary is between 24000 - 36000 £ per year.
Client Experience Assistant required for City Hospitality Company.
Our client is seeking someone who exudes quality and professionalism. Key responsibilities include delivering exceptional client services as well as supporting with the management of administrative tasks. You will support with the design and customisation of our office space as well as the planning and organising of events.
You will conduct regular checks to organise and execute client events as well as identify and suggest areas of improvement to the client experience.
Our client is seeking a team player with a passion for customer services who is detail-oriented with the ability to think on your feet with excellent problem-solving skills. You will be a team player with a collaborative approach working with colleagues, clients and leaders. With a pro-active approach you will use your initiative to look at ways to go above and beyond in your duties.
Experience in an office environment is not required for the role. A year\’s experience in a client-facing, hospitality or administrative role will be sufficient.
The company offers excellent benefits including 33 days annual leave a health and wellbeing programme as well as regular social events, team trips and an enhanced pension package as well as offering a season ticket loan.
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Client Experience Assistant in Hospitality employer: Angela Mortimer Plc - International Division
Contact Detail:
Angela Mortimer Plc - International Division Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Assistant in Hospitality
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on City Hospitality Company. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about client experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for exceptional service.
✨Tip Number 3
Show off your problem-solving skills! Think of a time when you faced a challenge in a previous role and how you tackled it. Being able to articulate your thought process will impress the interviewers and show them you can think on your feet.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Client Experience Assistant in Hospitality
Some tips for your application 🫡
Show Your Passion for Client Experience: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring that passion to the role and enhance our clients' experiences.
Highlight Your Problem-Solving Skills: Make sure to mention any instances where you've had to think on your feet or tackle challenges head-on. We love a proactive approach, so share examples that showcase your ability to improve client experiences.
Be Detail-Oriented: Since this role involves planning and organising events, it's crucial to demonstrate your attention to detail. Use your application to highlight any relevant experiences where your meticulous nature made a difference.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Angela Mortimer Plc - International Division
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional client experiences. Share specific examples from your past roles where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss situations where you've had to think on your feet. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you effectively resolved issues in a client-facing environment.
✨Highlight Your Team Player Attitude
Since collaboration is key for this role, be ready to talk about your experiences working in teams. Mention how you contributed to group success and supported colleagues, which will show that you’re a great fit for their team-oriented culture.
✨Research the Company Culture
Familiarise yourself with the company’s values and recent events. This will not only help you tailor your responses but also allow you to ask insightful questions, demonstrating your genuine interest in becoming part of their team.
