EdTech Support Specialist (Hybrid) in Liverpool

EdTech Support Specialist (Hybrid) in Liverpool

Liverpool Full-Time 27000 - 33000 Β£ / year (est.) Home office (partial)
Angel Solutions

At a Glance

  • Tasks: Support schools and local authorities with technical issues and enhance their experience with our software.
  • Company: Join Angel Solutions, a leading EdTech company dedicated to improving education through technology.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with diverse teams and contribute to innovative educational solutions.
  • Why this job: Make a difference in education while developing your tech support skills in a dynamic environment.
  • Qualifications: Strong communication skills and a passion for helping others with technology.

The predicted salary is between 27000 - 33000 Β£ per year.

Angel Solutions is seeking a Customer Support Technician to be the first point of contact for schools and local authorities across the UK.

You will guide users through technical issues and help them get the most from Angel Solutions software.

You will work with Development, Data and Testing teams to resolve complex queries and ensure a positive customer experience, while identifying commercial opportunities and supporting premium features.

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EdTech Support Specialist (Hybrid) in Liverpool employer: Angel Solutions

At Angel Solutions, we pride ourselves on being an exceptional employer that values innovation and personal growth. Our hybrid working model, combined with unique perks like early finish Fridays and creative office spaces, fosters a vibrant work culture where employees can thrive. Join us to make a meaningful impact in education while enjoying generous benefits and ongoing professional development opportunities.

Angel Solutions

Contact Details:

Angel Solutions Recruitment Team

We think you need these skills to ace EdTech Support Specialist (Hybrid) in Liverpool

Customer Support
Technical Troubleshooting
Software Guidance
Collaboration with Development Teams
Data Analysis
Testing Coordination
Problem-Solving Skills