At a Glance
- Tasks: Engage with customers, provide styling advice, and manage store operations.
- Company: Join Angel & Rocket, a fun-loving childrenswear retailer with big growth plans!
- Benefits: Flexible hours, a vibrant work culture, and the chance to work with top brands.
- Why this job: Be part of a passionate team creating stylish clothing for kids while building your retail skills.
- Qualifications: Customer-facing experience in retail, great communication skills, and a passion for fashion.
- Other info: Various hours available, including weekends; key holder responsibilities included.
The predicted salary is between 24000 - 36000 £ per year.
Angel & Rocket is a passionate childrenswear retailer. We’re dedicated to creating fun, fashion-forward clothing for kids aged 0-14. We are a small business with a fun culture and big plans! We work with many well-known partners including Next and John Lewis, with ambitious growth plans. We are looking for a motivated, driven Senior Sales Associate with a customer-centric attitude to work in our Marlow store.
Key Responsibilities:
- Meeting and greeting customers in a friendly and professional manner
- Engaging with customers, offering product knowledge and styling advice
- Dressing shop window, POS
- Encouraging trust pilot reviews and data collection for marketing
- Replenishing shop floor
- Merchandising and refreshing the shopfloor layout regularly
- Answering customer queries both by email and phone.
- Key holder duties, opening and closing the store.
The person
- Customer facing experience, preferably in a retail environment
- Honest and reliable with some flexibility
- Great communication skills
- Passion for retail
- Hardworking and driven
- Personable approach
Employment Type:
- Various hours available
- Includes working weekends
Senior Sales Assistant employer: Angel and Rocket
Contact Detail:
Angel and Rocket Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Assistant
✨Tip Number 1
Show your passion for children's fashion! When you engage with us, make sure to highlight any experience you have in retail, especially if it involves working with kids' clothing. This will demonstrate that you understand our brand and the market.
✨Tip Number 2
Be ready to share examples of how you've provided excellent customer service in the past. We value a customer-centric attitude, so think of specific situations where you went above and beyond to help a customer.
✨Tip Number 3
Familiarize yourself with our brand and our partners like Next and John Lewis. Showing that you know our products and our ethos will set you apart from other candidates and show your genuine interest in joining our team.
✨Tip Number 4
Prepare to discuss your flexibility and availability, especially regarding weekend work. We appreciate honest and reliable team members, so being upfront about your schedule will help us see if you're a good fit for our fun culture.
We think you need these skills to ace Senior Sales Assistant
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Angel & Rocket's mission and values. Highlight your passion for children's fashion and how it aligns with their brand in your application.
Tailor Your CV: Emphasize your customer-facing experience and any relevant retail roles. Showcase your communication skills and ability to engage with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention specific examples of how you've provided excellent customer service and contributed to a positive retail environment.
Highlight Flexibility and Reliability: Since the position requires working weekends and flexibility, make sure to mention your availability and reliability in your application to demonstrate you are a suitable candidate.
How to prepare for a job interview at Angel and Rocket
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what you love about working in retail and how it drives you to provide excellent customer service.
✨Demonstrate Customer-Centric Attitude
Prepare to discuss how you've successfully engaged with customers in previous roles. Highlight instances where you went above and beyond to meet customer needs, as this aligns perfectly with the company's focus on a customer-centric approach.
✨Be Ready to Discuss Visual Merchandising
Since the role involves dressing shop windows and refreshing the shop floor layout, come prepared with ideas or examples of how you've contributed to visual merchandising in past positions. This will show your creativity and understanding of retail presentation.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to share examples of how you've handled customer queries, both in-person and through other channels like email or phone. This will demonstrate your ability to connect with customers and resolve issues efficiently.