Angard Staffing is seeking Customer Service Advisors for Royal Mail’s contact centres at Stoke on Trent. You will provide first-time solutions by phone and email in a busy multi-screen environment, delivering friendly, professional service.
The contract is temporary for 12 weeks with possible extension. Work roughly 37.5 hours across 8:00–18:30, with weekend shifts. A three-week mandatory training is required with no annual leave during training.
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Customer Service Advisor – First-Call Resolution employer: Angard Recruitment
At Royal Mail, we pride ourselves on being an excellent employer that values community service and employee well-being. Our flexible working environment allows you to enjoy competitive pay while being part of a team that connects people every day. With opportunities for personal growth and the chance to work outdoors, you'll find a rewarding role that makes a real difference in your local area.
