At a Glance
- Tasks: Deliver exceptional customer service and support our catering team at Parc Bryn Bach.
- Company: Join the dynamic team at Aneurin Leisure Trust, focused on creating memorable visitor experiences.
- Benefits: Competitive salary, flexible working hours, and a fun, engaging work environment.
- Other info: Flexible hours with opportunities for growth in a vibrant setting.
- Why this job: Be part of exciting events and make a real difference in visitors' experiences.
- Qualifications: Enthusiasm for customer service and a willingness to learn.
The predicted salary is between 24520 - 24520 € per year.
Aneurin Leisure Trust seeks enthusiastic and customer‑focused Events Team Members for Parks & Hospitality team at Parc Bryn Bach. This is a hands‑on, customer‑facing role where you’ll play a key part in delivering a high‑quality visitor experience across catering and hospitality outlets. From serving food and beverages to maintaining clean welcoming environments, you’ll help ensure every visitor receives excellent service.
Key Responsibilities
- Provide a warm welcome and deliver exceptional customer service to all visitors
- Take and process customer orders using till systems
- Prepare and serve food and beverages to high standard
- Maintain cleanliness of front‑of‑house areas, including clearing tables and pot‑wash duties
- Support the kitchen and catering team to ensure smooth and efficient service
- Operate catering equipment such as coffee machines and bar equipment
- Ensure all areas meet hygiene, food safety, and health & safety standards
- Assist with cleaning down and closing procedures at the end of shifts
- Work flexibly, including evenings and weekends, to meet business needs
Annualised Hours Contract
This role is offered on an annualised hours basis, meaning your total contracted hours are calculated over the year rather than set each week. Working hours will vary in line with seasonal demand. Peak periods (e.g. spring/summer, events) will require more hours. Quieter periods will involve fewer working hours. Flexibility is essential, including weekends, evenings, and bank holidays. This arrangement supports the operational needs of our busy parks and events programme.
Thorough pre‑employment screening is undertaken during the recruitment process. The post holder will be required to complete an application for a Disclosure of Criminal Records.
Event Team Member in Tredegar employer: Aneurin Leisure
Aneurin Leisure Trust is an excellent employer for those seeking a dynamic and rewarding role in the heart of Parc Bryn Bach. With a strong focus on customer service, our team members enjoy a supportive work culture that values flexibility and teamwork, alongside opportunities for personal growth and development within the hospitality sector. Join us to be part of a vibrant community where your contributions directly enhance the visitor experience in a beautiful park setting.
StudySmarter Expert Advice🤫
We think this is how you could land Event Team Member in Tredegar
✨Tip Number 1
Get to know the venue! Familiarise yourself with Parc Bryn Bach and its events. This way, when you chat with the hiring team, you can show off your enthusiasm and knowledge about the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. Role-playing with a friend can help you feel more confident during interviews.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working evenings and weekends, highlight your availability and willingness to jump in whenever needed. It shows you're committed and ready to support the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It gives us a chance to see your genuine interest in joining our Events Team at Parc Bryn Bach.
We think you need these skills to ace Event Team Member in Tredegar
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to create a warm and welcoming atmosphere for our visitors.
Tailor Your Experience:Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles have prepared you for this hands-on position, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it friendly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aneurin Leisure
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Events Team Member involves. Familiarise yourself with the key responsibilities like customer service, food preparation, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your enthusiasm and capability in providing a warm welcome to visitors.
✨Flexibility is Key
This position requires flexibility with working hours, including evenings and weekends. Be prepared to discuss your availability and how you can adapt to the varying demands of the role. Showing that you're willing to work during peak times will make you stand out as a candidate.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team, the events you'll be involved in, or the training provided. This not only shows your interest but also helps you gauge if the role is the right fit for you. Plus, it makes for a more engaging conversation!
