At a Glance
- Tasks: Be the friendly face of our Sports Centre, managing reception and assisting customers.
- Company: Join a vibrant sports centre team in Ebbw Vale and Abertillery.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: Evening and weekend shifts required; great opportunity for personal growth.
- Why this job: Perfect for those who love customer service and thrive in a dynamic setting.
- Qualifications: Strong communication skills and a positive attitude are key.
The predicted salary is between 31500 - 38500 £ per year.
Location: Ebbw Vale and Abertillery Sports Centres
Salary: Grade 3 SCP 7 £26,403 FTE
2 Vacancies
Hours: 16.5 and 13.5 hours per week
Job Summary
We are looking for a friendly, professional, and highly organised receptionist to be the welcoming face of our Sports Centre. This role is ideal for someone who thrives in a customer-focused environment, enjoys supporting colleagues, and can handle a variety of administrative tasks with confidence and efficiency.
Key Responsibilities
- Assisting with the management of the reception area
- Recording and balancing of cash and other payments
- Direct & assist the centre's users and answer queries
- Manage incoming calls, emails and general enquiries
The post involves working evenings, weekends and public holidays to meet the demands of the Centre.
What we are looking for
- Previous experience in a Receptionist or front-of-house role (preferred but not essential)
- Strong communication and interpersonal skills
- Excellent organisation and time‑management abilities
- Confident using Microsoft Office and basic computer systems
- Ability to multitask and remain calm in a busy environment
- A positive attitude and a genuine desire to deliver excellent customer service
Thorough pre-employment screening is undertaken during the recruitment process. The post holder will be required to complete an application for a Disclosure of Criminal Records.
Closing date: 1st October 2026
Interview Dates: TBC
Receptionist in Abertillery employer: Aneurin Leisure
Join our dedicated team at Parc Bryn Bach, where we prioritise a clean and welcoming environment for all visitors. As a Cleaning Operative, you'll benefit from a flexible annualised hours contract that adapts to seasonal demands, allowing for a work-life balance while contributing to the community. We foster a supportive work culture that values reliability and motivation, offering opportunities for personal growth and development in a vibrant park setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Abertillery
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Aneurin Leisure and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Aneurin Leisure and let us see your personality shine through!
We think you need these skills to ace Receptionist in Abertillery
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Aneurin Leisure.
Get Familiar with Our Brand:Before applying, take some time to learn about Aneurin Leisure and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Aneurin Leisure
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Aneurin Leisure.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Aneurin Leisure will surely appreciate.
