Front of House Assistant

Title:
Front Of House Assistant

Location:
Bedwellty House and Park

Salary:
Grade 2

Hours:
6 hours per week

Exciting Opportunity: Front of House Assistant at Bedwellty House and Park
Aneurin Leisure is seeking a friendly and professional Front of House Assistant to join our team at the historic Bedwellty House and Park. This role offers a unique chance to be the face of our beautiful venue and contribute to our visitors\’ memorable experiences.
Key Responsibilities

• Welcome and assist visitors, providing exceptional customer service
• Manage reception area, handle phone calls, and respond to public inquiries
• Promote house events and activities
• Process financial transactions and maintain accurate records
• Assist with administrative tasks, including word processing and correspondence

Qualifications And Skills

• Minimum 3 GCSEs (A-G) including Maths and English
• Previous experience in a customer-facing role
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office suite
• Cash handling experience
• NVQ Level 2 in Business Administration (desirable)
• Welsh language skills (desirable)

The Ideal Candidate
We\’re looking for someone who is:

• Enthusiastic and motivated
• Adaptable and positive towards change
• Self-driven with strong initiative
• Committed to presenting a professional image

This role involves working days, evenings, weekends, and public holidays to meet the needs of Bedwellty House and Park.

Interview Date: TBC
If you\’re passionate about customer service, have a keen interest in local history, and want to be part of a dynamic team, we want to hear from you Aneurin Leisure is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.