At a Glance
- Tasks: Support patient experience by managing information and liaising with patients and families.
- Company: Aneurin Bevan University Health Board, dedicated to improving patient care.
- Benefits: Flexible working hours, extensive training opportunities, and a supportive team environment.
- Other info: Opportunity to work with volunteers and enhance your career in healthcare.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: NVQ level 3 or equivalent experience, strong communication skills.
The predicted salary is between 23615 - 25674 € per year.
Aneurin Bevan University Health Board is seeking an Administration support for the Patient Experience and Involvement Team in Pontypool. The role involves providing and managing confidential information, liaising with patients, families, and volunteers, and acting as a central contact for the Team.
Applicants should be educated to NVQ level 3 or have equivalent experience along with good communication skills. Experience of working with volunteers and the ability to speak Welsh is desirable. We support flexible working and provide extensive training opportunities.
Patient Experience Administrator - Flexible, Impactful Role in Pontypool employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an excellent employer, offering a flexible and impactful role as a Patient Experience Administrator in the vibrant community of Pontypool. With a strong commitment to employee growth through extensive training opportunities and a supportive work culture that values communication and collaboration, we empower our staff to make a meaningful difference in patient care. Join us to be part of a dedicated team that prioritises both professional development and the well-being of our patients and community.
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Experience Administrator - Flexible, Impactful Role in Pontypool
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Aneurin Bevan University Health Board on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient experience. We should also think about how our past experiences align with the role's requirements, especially around communication and working with volunteers.
✨Tip Number 3
Show off our skills! If we have any relevant certifications or training, let’s make sure to mention them during the interview. It’s all about demonstrating how we can add value to the Patient Experience and Involvement Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at Aneurin Bevan University Health Board.
We think you need these skills to ace Patient Experience Administrator - Flexible, Impactful Role in Pontypool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Experience Administrator role. Highlight your relevant experience and skills, especially those related to managing confidential information and liaising with patients and families.
Show Off Your Communication Skills:Since good communication is key in this role, don’t forget to showcase your ability to communicate effectively. Use clear and concise language in your application, and consider including examples of how you've successfully interacted with patients or volunteers in the past.
Highlight Your Flexibility:We love that this role supports flexible working! Mention any previous experiences where you’ve adapted to changing circumstances or worked in a flexible environment. This will show us that you’re ready to embrace the dynamic nature of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Aneurin Bevan University Health Board!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role
Make sure you understand the specifics of the Patient Experience Administrator role. Familiarise yourself with the responsibilities, such as managing confidential information and liaising with patients and families. This will help you tailor your answers to show how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since good communication is key for this position, prepare examples that highlight your ability to communicate effectively. Think about times when you’ve successfully interacted with patients or volunteers, and be ready to discuss these experiences during the interview.
✨Emphasise Flexibility and Training
Aneurin Bevan University Health Board values flexible working and training opportunities. Be prepared to discuss how you can adapt to different situations and your eagerness to learn. Mention any relevant training or experiences that demonstrate your commitment to personal and professional growth.
✨Brush Up on Welsh Language Skills
If you have any Welsh language skills, make sure to mention them! Even if you're not fluent, showing a willingness to learn or improve can set you apart. It demonstrates your commitment to engaging with the community and enhancing patient experience.
