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- Tasks: Coordinate PACCT clinics and manage appointments efficiently.
- Company: Join a dedicated NHS team focused on patient care.
- Benefits: Comprehensive benefits, flexible working, and extensive training opportunities.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Experience in healthcare and strong computer skills required.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 29970 - 36483 £ per year.
An exciting opportunity has arisen to join the Pain, Anaesthetics, Critical Care and Theatres (PACCT) service team.
Responsibilities
- Coordinate PACCT clinics
- Ensure all clinic administration is completed promptly
- Act as the first line of enquiry for PACCT clinic appointments
- Handle GP and patient queries and enquiries about clinics
- Make appointments using the Myrddin Patient Administration System and manage direct and partially booked appointments
- Answer telephone calls, make outbound calls, take general enquiries, and book appointments in line with the Partial Booking Policy
Location
County Hospital, Pontypool
Essential Experience
- Experience working within an NHS or healthcare environment
- Ability to accurately and efficiently input and retrieve information on a computerised system while adhering to complex local and national policies and guidelines
Desirable Experience
- Experience in a similar role or environment
- Previous NHS experience
Essential Qualifications & Knowledge
- Good standard of GCSE / NVQ / QCF Level 3 in Business/Administration, OR equivalent demonstrable experience
- High level of keyboard and computer skills
- Knowledge of common software programmes
Desirable Qualifications & Knowledge
- Good level of communication skills
- Experience dealing with the public
Essential Skills
- Ability to work independently and as part of a team
Benefits
We offer a comprehensive benefits package and extensive training and development opportunities, including paid mandatory training, in‑house programmes, recognised qualification pathways, management development programmes, flexible working, occupational health support and a well‑being centre of excellence.
PACCT Clinic Co-ordinator - INTERNAL in Pontypool employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PACCT Clinic Co-ordinator - INTERNAL in Pontypool
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the PACCT service team on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to clinic coordination. We should also think about how our past experiences align with the responsibilities listed in the job description.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the Myrddin Patient Administration System if you can. Mentioning this during the interview will definitely impress them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we can keep track of your progress easily.
We think you need these skills to ace PACCT Clinic Co-ordinator - INTERNAL in Pontypool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the PACCT role. We want to see how you can bring your unique skills to our team!
Show Off Your Experience: Don’t hold back on showcasing your previous NHS or healthcare experience. We love seeing candidates who understand the environment and can hit the ground running!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your PACCT Inside Out
Before the interview, make sure you understand the PACCT service team and its role within the NHS. Familiarise yourself with the specific responsibilities of a Clinic Co-ordinator, as well as the challenges they face. This will help you demonstrate your genuine interest and knowledge during the interview.
✨Showcase Your Admin Skills
Since the role involves handling clinic administration and using the Myrddin Patient Administration System, be prepared to discuss your previous experience in similar roles. Bring examples of how you've efficiently managed appointments and handled queries, highlighting your attention to detail and organisational skills.
✨Practice Your Communication Skills
As the first line of enquiry for patients and GPs, strong communication skills are essential. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with discussing how you would handle patient queries and appointment bookings.
✨Demonstrate Team Spirit
While the role requires independence, being part of a team is crucial. Think of examples where you've successfully collaborated with others in a healthcare setting. Highlight your ability to work well with colleagues and contribute positively to the team dynamic, as this will resonate well with the interviewers.