Service Transformation Manager in Newport

Service Transformation Manager in Newport

Newport Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service planning and transformation projects to enhance healthcare delivery.
  • Company: Join the award-winning Aneurin Bevan University Health Board, dedicated to exceptional care.
  • Benefits: Enjoy flexible working, extensive training, and a supportive workplace culture.
  • Why this job: Make a real impact on healthcare services while developing your career in a dynamic environment.
  • Qualifications: Experience in NHS service planning and strong leadership skills required.
  • Other info: Opportunities for professional growth and a commitment to employee wellbeing.

The predicted salary is between 36000 - 60000 £ per year.

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille), please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk.

If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post; therefore please check your account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

The Division of Clinical Support Services is seeking an enthusiastic individual to join the senior management team as service transformation manager. The post holder will provide service planning support to the Clinical Support Services Division as a senior manager within Aneurin Bevan Health Board, working closely with the Divisional Manager, General Manager and Assistant General Manager.

The post holder will provide best practice proactive and technical planning advice and support to the organisation on service plans, strategies and service development approaches. With a sound understanding of the theory and practice of various service planning and improvement methodologies and techniques, the post holder will be responsible for ensuring that service plans and development projects reflect the balance of clinical effectiveness, quality and patient safety with productivity and efficiency measures.

The post holder will be required to lead specific projects and plans necessary to develop and deliver new service models, financial savings plans and provide support for the Health Board’s strategic plans. Provide direct support to the management team and deputise in their absence.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job:

  • Provide service planning support to the Clinical Support Services Division, facilitating delivery of key and specific areas of Division service plans aimed at improving service provision across the ‘whole system’.
  • Be a Senior Manager of the CSSD team within ABUHB.
  • Work with Divisional Director, Divisional General, Assistant General Manager, other senior managers, and clinicians.
  • Provide pro-active and technical planning advice and support to the organisation on service plans, strategies and service development approaches.
  • Have understanding of the theory and practice of various service planning and improvement methodologies and techniques, including benefits planning and work with Divisional, Service Change Plan Leads and ABCi colleagues to support both strategic and operational management and reporting to the Health Board and Welsh Government.
  • Ensure that service plans and development projects reflect the balance of clinical effectiveness, quality and patient safety with productivity and efficiency measures, and that they capture the variety of activities carried out in an integrated health organisation.
  • Lead specific projects and plans necessary to develop and deliver new service models, financial savings plans and provide support for CSSD strategic plans.
  • Develop plans, reports and updates as required by the Divisional Management Team, Executive Team.
  • Provide direct support to the management team and deputise in their absence.

Working for our organisation:

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Essential criteria – Skills:

  • Capacity/demand management and planning
  • Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines

Essential criteria – Experience:

  • Previous senior NHS experience
  • Experience of complex service planning in a health or social care role
  • Demonstrable success in building, leading, motivating and developing teams

Essential criteria – Education:

  • Masters level qualification or equivalent level of work experience
  • Project management qualification/experience
  • Evidence of CPD

Service Transformation Manager in Newport employer: Aneurin Bevan University Health Board

Aneurin Bevan University Health Board is an exceptional employer that prioritises the well-being and professional growth of its staff. With a commitment to flexible working, extensive training opportunities, and a supportive work culture, employees are empowered to thrive in their careers while contributing to innovative healthcare solutions for the community. Join us in a dynamic environment where your contributions are valued, and you can make a meaningful impact on patient care.
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Contact Detail:

Aneurin Bevan University Health Board Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Transformation Manager in Newport

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those already working at Aneurin Bevan University Health Board. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the latest trends in service transformation. Show us you’re not just a candidate but someone who’s genuinely passionate about improving healthcare services.

✨Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role show!

✨Tip Number 4

Apply through our website for a smoother process. It’s quick and easy, plus you’ll get updates directly to your email. Don’t forget to check your inbox regularly after applying!

We think you need these skills to ace Service Transformation Manager in Newport

Service Planning
Project Management
Team Leadership
Capacity Management
Demand Management
Clinical Effectiveness
Quality Assurance
Patient Safety
Financial Planning
Strategic Planning
Communication Skills
Problem-Solving Skills
Adaptability
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Service Transformation Manager role. Highlight your relevant experience in service planning and management, and don’t forget to mention any specific methodologies you’re familiar with that align with the job description.

Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just listing duties. Use quantifiable results where possible, like how you improved efficiency or patient safety in previous roles. This will help us see the impact you've made!

Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it’s relevant to the role. We want to understand your skills and experiences without wading through unnecessary fluff. A well-structured application makes a great impression!

Apply Early!: Don’t wait until the last minute to submit your application. We encourage early applications to ensure you’re considered for the role. Plus, this gives you time to make any adjustments if needed, so get your application in through our website as soon as you can!

How to prepare for a job interview at Aneurin Bevan University Health Board

✨Know Your Stuff

Make sure you understand the key responsibilities of a Service Transformation Manager. Brush up on service planning methodologies and be ready to discuss how you've applied them in previous roles. This will show that you're not just familiar with the theory, but also know how to put it into practice.

✨Show Your Leadership Skills

Since this role involves leading projects and teams, prepare examples that highlight your leadership experience. Think about times when you've motivated a team or successfully managed a project under pressure. Be specific about your contributions and the outcomes.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the organisation's strategic plans or how they measure success in service transformation. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

✨Be Open About Your Needs

If you have any specific requirements for the interview process, don’t hesitate to communicate them. The organisation encourages discussions about adjustments, so being upfront can help ensure you have the best possible experience during the interview.

Service Transformation Manager in Newport
Aneurin Bevan University Health Board
Location: Newport

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