Senior Pharmacy Technician – Pharmacy Systems in Newport

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk.

Job Overview

An exciting opportunity has arisen for a dynamic and innovative Pharmacy Technician to join the established Pharmacy Systems Team within ABUHB. The role will have responsibility for the vast array of Pharmacy systems and associated hardware, including Omnicell Automated Dispensing Cabinets, Pharmacy Robotic Dispensing Systems, and the CareFlow Medicines Management Pharmacy Stock Control System. The role is based at the Royal Gwent Hospital in Newport, with an expectation to visit the other ABUHB Acute and Peripheral sites as and when needed. The role will report to the Principal Pharmacy Technician for Systems and work in collaboration with them and the Senior Pharmacy Assistants to deliver the Pharmacy Systems and Digital roadmap. The role will have management responsibility of the three Senior Pharmacy Assistants established within the team, and support their development and progression while assisting in maximising efficiency at their base sites. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Main duties of the job

• Provide an effective and professional Pharmacy systems service when liaising with stakeholders, using tact and diplomacy to encourage effective working when dealing with any communication difficulties.
• Participate in the implementation, management and continued optimisation of ABUHB Pharmacy and Medicines Management Systems, applying knowledge, skills and training of a registered pharmacy technician.
• Be an expert super‑user for Careflow Medicines Management, Omnicell, Prescription Tracking System, WOREQ2 ward ordering request system, CheckIt temperature monitoring and Pharmacy Dispensing Robots (RDS) located across the Health Board, and their associated database(s).
• Optimise and maximise use of available resources within Microsoft 365 suite to support and enhance work of the Pharmacy Service.
• Deputise for Principal Pharmacy Technician, acting as line manager for the section and providing specialist clinical and technical support.
• Manage and supervise work of pharmacy technicians and pharmacy assistants.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement. Our work is guided by the Gwent Strategy 2025–2035, which sets out our long‑term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing. We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another. We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package.

Qualifications And Knowledge

Essential criteria

• Registered with the General Pharmaceutical Council (GPhC)
• Knowledge of pharmaceutical technical procedures for specialist area to degree or equivalent level to include: BTec in Pharmaceutical Science or NVQ Level 3 in Pharmacy Services
• Medicines Management qualification.
• Accredited Checking Technician (as per National Education Framework)
• Evidence of continuing professional development

Desirable criteria

• Supervisory/ Management qualification

Experience

Essential criteria

• Significant work experience (post qualification) in hospital pharmacy
• Broad knowledge and experience of hospital pharmacy practice
• Working knowledge/ experience of writing SOPs
• Experience of systems maintenance for robots / vending machines in hospital pharmacy environment
• Experience in training and supervision of trainees

Desirable criteria

• Experience of managing a team
• Experience of Pharmacy/ ePrescribing systems / clinical systems configuration and maintenance
• Experience of working in clinical IT projects

Skills and Attributes

Essential criteria

• An up‑to‑date knowledge of pharmacy practice
• A clear understanding of the limits of own decision making
• Organisational abilities
• Ability to work effectively as part of a team
• Ability to work under pressure and to tight deadlines
• Ability to communicate effectively with members of the public and other healthcare professionals
• Computing skills: ability to use Microsoft Office / 365 applications e.g. Excel, Outlook, Teams, Word
• Quality oriented – strives to deliver continuous improvement
• Good leadership qualities: able to take responsibility and to delegate effectively
• Able to demonstrate situations where effective leadership and management skills have been used
• Flexible and adaptable to changing demands
• Conscientious, reliable and motivated

Desirable criteria

• Ability to motivate people

Other

Essential criteria

• Ability to travel within geographical area and between sites in a timely manner