At a Glance
- Tasks: Provide admin support for the Gelligaer district nursing team, including phone and computer work.
- Company: Join the award-winning Aneurin Bevan University Health Board, dedicated to exceptional care.
- Benefits: Flexible working, extensive training, and a fantastic benefits package await you.
- Other info: Opportunities for growth and a commitment to employee wellbeing.
- Why this job: Make a real difference in healthcare while building your career in a supportive environment.
- Qualifications: Previous public telephone experience and IT literacy required; Welsh speakers preferred.
The predicted salary is between 29970 - 36483 £ per year.
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post; therefore please check your account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board supports flexible working. Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy. For help to quit smoking please contact our Help Me Quit Team.
About Help Me Quit - Aneurin Bevan University Health Board. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
Administrative cover to provide telephone, computer support, filing and coordination for the Gelligaer district nursing team.
Main duties of the job:
- Answering phone.
- Coordinating updates on scheduling system.
- Significant telephone work requiring patient contact.
- Computer work to support manager with scheduling system.
- Taking minutes of meetings.
- Filing patient notes/referrals.
- Sharepoint/spreadsheets.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Essential criteria:
- Previous public telephone experience.
- IT literate.
Desirable criteria:
- Welsh Language speaker.
- IT systems knowledge.
- Previous experience.
Patient Admin Co-ordinator & Team Secretary in Newport employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer that prioritises the well-being and development of its staff. With a commitment to flexible working, extensive training opportunities, and a supportive work culture, employees are empowered to grow their careers while making a meaningful impact in healthcare. Join a multi-award-winning organisation dedicated to providing high-quality care and fostering a healthy work-life balance in a smoke-free environment.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Admin Co-ordinator & Team Secretary in Newport
✨Tip Number 1
Get to know the company! Research Aneurin Bevan University Health Board and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient administration and teamwork. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you determine if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your application status easily. So, don’t hesitate—get your application in early!
We think you need these skills to ace Patient Admin Co-ordinator & Team Secretary in Newport
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application:Make sure to customise your application to fit the Patient Admin Co-ordinator & Team Secretary role. Highlight your relevant experience and skills that match the job description—this will help us see why you’re a great fit!
Check Your Details:Before hitting send, double-check all your details. Make sure your contact information is correct and that you've included everything we need to know about you. A little attention to detail goes a long way!
Apply Early:Don’t wait until the last minute to submit your application! We might close the vacancy early if we find the right candidate, so get your application in as soon as you can to ensure you’re considered.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Admin Co-ordinator & Team Secretary. Familiarise yourself with the key tasks like answering phones, coordinating schedules, and taking minutes. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this position involves significant telephone work and patient contact, be prepared to discuss your previous experiences in similar roles. Think of specific examples where your communication skills made a difference, whether it was resolving an issue or providing excellent service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the scheduling system they use, or how they support staff wellbeing. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
✨Be Ready for Adjustments
If you have any specific needs or adjustments that would help you during the interview process, don’t hesitate to mention them. The organisation is open to discussing reasonable adjustments, so being upfront can help create a comfortable environment for you.
