Occupational Health System Support Officer - INTERNAL in Newport

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post; therefore please check your account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process. The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026. Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link pay circular.

Job Overview: This post is to provide administrative and digital systems support to the Occupational Health Administration Manager and Clinical Team. This is a fixed term for 14 months to cover the needs of the service.

Main duties of the job:

• The role includes database management, data analysis, service improvement tasks and supporting the delivery of a professional efficient and digitally focused Occupational Health Service.
• A significant component of the role involves the use of the Occupational Health database (OPAS G2), electronic workflows and the production of reports, requiring strong IT capability and confidence using digital systems.
• Facilitate support for service improvement, assist in creating new working methods, data collection together with administrative clerical support, responding to enquiries, telephone, electronic and verbal.
• To undertake general Occupational Health administrative duties as required, this may include reception duties.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation: Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications & Knowledge:

• Level 3 qualification or equivalent demonstrable experience of administrative / office skills and knowledge.
• High level of IT proficiency, including Excel, Word, Outlook, Teams.
• Demonstrable experience of working with databases, including data input, validation and running searches or reports.
• Understanding of electronic information systems, data accuracy and digital workflows.
• Understanding of information governance and confidentiality when handling digital records.
• Ability to interpret and present data clearly.

• Experience using OPAS G2 or other Occupational Health Systems.
• Experience using ORACLE or other procurement systems.
• Experience producing KPI reports or data dashboards.
• Knowledge of NHS systems and digital tools.

Experience:

• Significant administrative experience.
• Experience using software packages including Microsoft Office.
• Experience working with digital systems or databases.

Skills & Attributes:

• Ability to analyse, interpret and quality check service data, including information generated from CIVICA OPAS G2.
• Clear, effective communication skills, both written and verbal.
• Confident and courteous telephone manner, able to handle enquiries sensitively.
• Self-motivated, proactive and able to organise workload independently.
• Ability to build positive working relationships and collaborate effectively with staff at all levels.
• Strong attention to detail, with a commitment to high standards in data handling and administration.

• Welsh language skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh.

Other:

• Ability to travel across the geographical region of the University Health Board during the working day.