Occupational Health System Support Officer in Newport

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed.

If you need any documents in a larger font or a different format (such as braille), please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email recruitment@abuhb.nhs.uk. If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post; therefore please check your account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board supports flexible working. Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy. For help to quit smoking, please contact our Help Me Quit Team.

This post is to provide administrative and digital systems support to the Occupational Health Administration Manager and Clinical Team. This is a fixed term for 14 months to cover the needs of the service.

The role includes database management, data analysis, service improvement tasks and supporting the delivery of a professional, efficient and digitally focused Occupational Health Service. A significant component of the role involves the use of the Occupational Health database (OPAS G2), electronic workflows and the production of reports, requiring strong IT capability and confidence using digital systems. Facilitate support for service improvement, assist in creating new working methods, data collection together with administrative clerical support, responding to enquiries, telephone, electronic and verbal. To undertake general Occupational Health administrative duties as required; this may include reception duties. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.

• Service Support: Provide administrative, clerical and system-based support to the administrative and clinical teams. Works independently, reporting to the Administration Manager and prioritises tasks in line with service needs. Making adjustments to meet a variable workload to meet the needs of the service. Ensure duties are carried out in line with Health Board policies, standards and quality requirements. Maintain a paper-free working approach wherever possible.
• Digital & IT responsibilities: Undertaking routine and advanced tasks within OPAS G2, including updating communication records, creating and managing activities, running reports and data extracts, supporting programmes of work and clinics. Act as first point of contact for database queries in the absence of the Administration Manager. Maintain accuracy and integrity of all departmental electronic information systems. Support users with IT system navigation, resolving basic issues and escalating complex problems. Assist with testing system updates, revising processes and contributing to service improvements involving digital systems. Produce high-quality data outputs for managers, including graphs, pivot tables, KPI dashboards, Quarterly performance data. Extract, interpret and analyse data from OH systems to support reporting to clinical leads, the Head of Service and Welsh Government. Input, validate and quality-check electronic data to ensure compliance with data governance standards. Support the maintenance and updating of intranet pages and digital resources.
• Service Improvement: Contribute to discussions regarding proposed service changes. Propose and implement changes to procedures and policies for own work area. Participate in All-Wales Task & Finish groups. Assist with discrete projects within the service improvement agenda. Contribute to audits and research as required.
• Communication: Maintain effective communication with colleagues and relay information accurately and in a timely manner. Liaise professionally with service users, including staff, managers and external departments such as Infection Prevention & Control, Health & Safety Workforce. Provide support and guidance to staff regarding system processes. Provide administrative support to the Health Promotion programme, including intranet updates.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.