At a Glance
- Tasks: Join our team to maintain cleanliness and support patient meal services at Royal Gwent Hospital.
- Company: Aneurin Bevan University Health Board, a multi-awarded NHS organisation.
- Benefits: Flexible working, extensive training, and a supportive workplace culture.
- Other info: Opportunities for career growth and professional development await you!
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Basic education and experience in healthcare or hospitality preferred.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille), please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 or email abb.vacancyrequests@wales.nhs.uk.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post; therefore, please check your account regularly. Aneurin Bevan University Health Board supports flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
We are seeking enthusiastic and dedicated individuals to join our Domestic Services and Ward Catering teams at the Royal Gwent Hospital to support increased demand during the winter period. As part of our Estates and Facilities team, you will play a vital role in maintaining a clean, safe, and welcoming environment for patients, staff, and visitors. You will also support the delivery of a nutritious meal and beverage service to patients, ensuring their dietary needs are met with care and professionalism. These roles are essential to the smooth running of our hospitals and directly contribute to patient wellbeing and recovery.
Shift Patterns
- Domestic – 07:00‑14:30 or 14:00‑18:00 over various days, including weekend working i.e. four or three shifts per week.
- Ward Catering – 07:30‑15:30 or 17:00‑20:00 over various days, including weekend working i.e. four or three shifts per week.
These posts are fixed term until 31/03/2026 to cover service needs.
Main Duties
Domestic Assistant – Main Duties
- Follow standard cleaning procedures to clean patient areas, wards, clinical spaces, and public areas to a high standard.
- Follow infection prevention and control procedures.
- Safely use cleaning equipment and materials.
- Work as part of a team to ensure all areas are maintained to NHS cleanliness standards.
- Report any maintenance or safety issues promptly.
Ward Catering Assistant – Main Duties
- Assist in the preparation and delivery of patient food & beverage service for all meal and drink rounds.
- Ensure meals are served correctly and in line with patients' dietary requirements.
- Maintain cleanliness and hygiene in ward kitchen areas.
- Record food temperatures and follow food safety procedures.
- Communicate effectively with patients and ward staff.
Working for our organisation
Aneurin Bevan University Health Board is a multi-awarded NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Education & Training
Essential Criteria
- Basic general education.
- Literate & numerate.
- Willingness to undertake future training as required by the post.
Desirable Criteria
- BIFM/NVQ level 2.
Knowledge and Experience
Essential Criteria
- Experience of working in a healthcare or hospitality environment.
Skills
Essential Criteria
- Able to communicate effectively with good interpersonal skills.
- Ability to follow instructions and procedures.
- Capable of achieving and maintaining high standards.
- Dependable & reliable with good time management skills.
- Able to remain effective under pressure.
- Able to work as part of a team.
- Self-motivated and enthusiastic.
- Excellent customer care skills.
- Ability to give a positive impression of yourself and the organisation.
Abilities
Essential Criteria
- Able to undertake manual handling requirements of the role.
- Able to work under pressure.
- Maintain concentration when undertaking tasks.
- Able to cope with the movement of deceased.
- Cleaning which may include bodily fluids.
Desirable Criteria
- Welsh speaker.
Facilities Operatives (Ward Catering & Domestic) Royal Gwent Hospital in Newport employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer that prioritises the wellbeing and professional growth of its staff. With a commitment to flexible working, extensive training opportunities, and a supportive work culture, employees are empowered to thrive in their roles while contributing to the health and recovery of the community. Join us at the Royal Gwent Hospital, where your efforts directly impact patient care in a dynamic and rewarding environment.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operatives (Ward Catering & Domestic) Royal Gwent Hospital in Newport
✨Tip Number 1
Get to know the organisation! Research Aneurin Bevan University Health Board and its values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to facilities and catering roles. Think about your past experiences and how they relate to the job, so you can share relevant examples with confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A neat appearance shows that you take the opportunity seriously and respect the workplace environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Facilities Operatives (Ward Catering & Domestic) Royal Gwent Hospital in Newport
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about working in a healthcare environment.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. This shows us that you’re not just sending a generic application but are genuinely interested in the role.
Check Your Details:Before hitting that submit button, double-check all your details. Make sure your contact information is correct and that you've answered all the questions. We want to be able to reach you easily if you get shortlisted!
Apply Early:Don’t wait until the last minute to apply! We might close the vacancy sooner than expected, so getting your application in early ensures you won’t miss out on this fantastic opportunity with us at Royal Gwent Hospital.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know the Role Inside Out
Before your interview, make sure you understand the specific duties of a Facilities Operative at Royal Gwent Hospital. Familiarise yourself with the cleaning procedures and catering responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've worked in healthcare or hospitality before, be ready to share specific examples of your experience. Talk about how you've maintained high standards of cleanliness or provided excellent customer service. This will demonstrate your suitability for the role and your ability to contribute positively to the team.
✨Prepare for Teamwork Questions
Since teamwork is crucial in this role, think of examples where you've successfully worked as part of a team. Be prepared to discuss how you handle pressure and support your colleagues, especially in a busy environment like a hospital. This will highlight your interpersonal skills and reliability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team ensures high standards of patient care. This shows your enthusiasm for the position and helps you gauge if the workplace is the right fit for you.
