At a Glance
- Tasks: Lead a team to deliver high-quality facilities services in community healthcare settings.
- Company: Join the multi-award-winning Aneurin Bevan University Health Board.
- Benefits: Enjoy flexible working, comprehensive NHS benefits, and career development opportunities.
- Other info: Inclusive workplace with support for all applicants, including those with disabilities.
- Why this job: Make a real difference to patient care while developing your leadership skills.
- Qualifications: NVQ Level 3 supervisory qualification and relevant experience in cleaning and catering.
The predicted salary is between 23735 - 29009 £ per year.
Qualifications And Knowledge
- Essential criteria
- Manual Handling Certificate
- Food Allergen Awareness
Experience
- Essential criteria
- We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community.
- Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
- Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them.
- There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
- Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed.
- If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk
Job Overview
Are you a motivated and experienced supervisor with a passion for delivering high-quality support services? Do you enjoy leading teams, maintaining high standards, and making a real difference to patient care? If so, we would love to hear from you. Facilities Supervisor to join our Facilities Team supervising our Newport Clinics. This is an exciting opportunity to support the delivery of vital facilities services across community healthcare settings, ensuring patients, staff and visitors benefit from safe, clean and welcoming environments. The working hours are 13:30 - 20:00 Monday to Friday. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
As a Facilities Supervisor, you will lead and support a team of facilities staff, ensuring services are delivered effectively and safely across a range of community sites. You will oversee day-to-day facilities operations, including cleaning, catering, portering and other support services, ensuring compliance with NHS Wales standards and Health Board policies. Working closely with clinical and operational colleagues, you will help maintain high standards of cleanliness, infection prevention and control, health and safety, and service quality. You will also play a key role in staff supervision, training, performance management and service improvement.
Main Responsibilities
- Supervise and support facilities staff across community healthcare locations.
- Monitor service quality and ensure standards are consistently achieved.
- Conduct regular site visits and work closely with clinical teams.
- Promote a culture of safety, quality and excellent customer service.
- Manage staff performance, attendance, training and development.
- Ensure compliance with Health & Safety, COSHH, Food Hygiene and Infection Prevention requirements.
- Monitor stock levels, equipment and resources to ensure effective service delivery.
- Respond to service issues and implement solutions in a timely manner.
Working for our organisation
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement. Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing. We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another. We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
Qualifications And Knowledge
- Essential criteria
- NVQ Level 3 supervisory qualification or equivalent demonstrable knowledge and experience
- Food Hygiene & Safety Level 2
- Basic Health & Safety Certificate
- Knowledge of full range of work procedures, practices, and equipment for cleaning, catering and portering services
- Knowledge of COSHH regulations
- Knowledge of Health & Safety, HACCP policy and procedures
- Customer service
- Desirable criteria
- NVQ level 2 in Cleaning or Catering Services
- Certificate in Health & Safety
- ECDL IT Qualification
- Food Hygiene & Safety Level 3
- Food Allergen Awareness
- Awareness of NHS cleaning techniques as per National Cleaning Standards for NHS Wales
- Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients
Experience
- Essential criteria
- Relevant experience in the cleaning and catering industry
- Willingness to train for job development
- Ability to motivate and develop staff
- Ability to meet unplanned work deadlines or demands
- Experience of training staff in routine tasks
- Desirable criteria
- Assessing and undertaking risk assessment
- Previous experience of supervising staff
- Experience of undertaking audits
- Knowledge of medical gases
- Knowledge of waste disposal
Skills and Attributes
- Essential criteria
- Ability to work effectively with both management and other supervisors with a positive attitude and willingness to take responsibility
- Knowledge of working in multi-disciplinary environments
- Proficient IT skills
- Able to work under pressure and to deadlines
- Flexible approach to working
- Commitment to personal development
- Ability to motivate self, staff and teams
- Ability to lead by example
- Excellent communication skills (written, verbal and electronically)
- Ability to engage positively, sensitively and diplomatically with staff & customers
- Follow & implement standard procedures
- Issue work instructions to staff
- Ability to prioritise own tasks and that of the team
- Self-motivated
- Have a flexible approach to changes in workload/duties/priorities
- Promote the Facilities Services
- Ability to travel between sites as requested, in a timely manner
- Able to work to a high standard
- Act in a polite & respectful manner
- Aware of security and confidentiality
- Lone working may be a requisite of this role
- Desirable criteria
- Previous experience within a healthcare environment
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Community Facilities Supervisor - Newport Clinics employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With a focus on meaningful contributions to public health, employees benefit from comprehensive training opportunities and a collaborative environment that fosters growth and innovation in the healthcare sector.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Facilities Supervisor - Newport Clinics
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aneurin Bevan University Health Board. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aneurin Bevan University Health Board
Don't be shy about reaching out to Aneurin Bevan University Health Board directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Facilities Supervisor - Newport Clinics
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aneurin Bevan University Health Board and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
