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For Companies At a Glance
- Tasks: Lead initiatives to improve quality and patient safety across healthcare services.
- Company: Join a multi-award-winning NHS organisation dedicated to exceptional care.
- Benefits: Flexible working, extensive training, and a supportive leadership team.
- Why this job: Make a real impact on patient safety and quality in healthcare.
- Qualifications: Masters level education or equivalent experience in healthcare management.
- Other info: Opportunities for career growth and professional development await you.
The predicted salary is between 36000 - 60000 £ per year.
An exciting secondment opportunity has arisen for a motivated, dynamic and experienced individual to join the Quality and Patient Safety team as a Quality Patient Safety Improvement Learning & Development Manager supporting the wide range of services provided by the Primary Care and Community Division within Aneurin Bevan University Health Board. This role is crucial in ensuring the highest standards of quality, patient safety, and experience (QPSE) within the division.
This is a challenging and highly rewarding position; one which allows the post holder to influence multiple stakeholders and develop effective working relationships with senior leaders. We are looking for an enthusiastic and dynamic individual who will support and influence the Division's current and future QPSE service provision. Strong leadership skills are essential for this role, as the post holder will be expected to lead initiatives, inspire the team, and drive continuous improvement in QPSE standards.
The post holder will provide advice on all aspects of quality, patient safety and organisational learning within the division contributing to strategic and operational decision making through divisional representation at relevant groups and forums. The QPS Manager will assume a pivotal role for the Quality and Patient Safety agenda within the Division, providing advice and support across the teams.
Main duties of the job
The post holder will be responsible for ensuring systems and processes are in place to support the management of Quality Patient Safety and Experience, promoting a culture of openness and honesty. They will undertake delegated responsibilities and provide senior management support to staff at all levels in coordinating Quality Patient Safety which includes Organisational Learning, Quality Improvement (QI), Concerns/Complaints, and Patient Safety Incidents. Excellent communication skills are essential, along with visible, dynamic, and inspirational leadership to support the delivery of safe and high-quality standards of care.
If you have the experience, skills and enthusiasm to take forward the QPSE agenda within the Primary Care and Community Division, we would love to hear from you. In return, you will be supported by a Senior Leadership Team and offered a coach to support your role and ongoing professional development. This post is open to registered Healthcare Professionals.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
- Educated to Masters Level or demonstrable knowledge gained through equivalent experience
- Demonstrate a very good understanding of the Putting Things Right Regulations in relation to Concerns (complaints and patient safety incidents), and risk management processes.
- Evidence of Continual professional development
- Qualification and/or extensive knowledge of managing PTR Redress cases, Legal Claims for Clinical Negligence and Personal Injury; Coroner Inquests; Medico-Legal issues
- Project Management qualification such as Prince 2 or Managing Successful Programmes (OCG)
- Professional management qualification and/or Clinical Qualification - CIPD
Skills and Attributes
- Ability to influence, enthuse and motivate others
- Able to develop a sound knowledge of techniques for planning, monitoring and controlling projects & programmes
- Ability to manage staff effectively
- Ability to develop and maintain effective working relationships with multi-disciplinary teams
Experience
- The post holder will have experience working at a management level including operational management in a complex organisation within the NHS.
- Experience of delivering outcomes within tight timescales.
- Experience of working with highly complex information and using persuasive and effective negotiation skills in connection with this information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Quality Patient Safety Improvement Learning & Development Manager in Newbridge employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Patient Safety Improvement Learning & Development Manager in Newbridge
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in quality and patient safety. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent initiatives, and challenges they face in patient safety. This will help you tailor your responses and show that you're genuinely interested in contributing to their mission.
✨Tip Number 3
Practice your leadership stories! Since this role requires strong leadership skills, think of specific examples where you've led initiatives or inspired teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make a difference together!
We think you need these skills to ace Quality Patient Safety Improvement Learning & Development Manager in Newbridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality patient safety and improvement. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: Since this role requires strong leadership, be sure to include examples of how you've inspired teams or led initiatives in the past. We love seeing candidates who can motivate others and drive continuous improvement.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Stuff
Make sure you have a solid understanding of the Quality Patient Safety Improvement framework and the specific regulations like Putting Things Right. Brush up on your knowledge about managing complaints and patient safety incidents, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and driving quality improvement initiatives. Think about times when you've inspired others or led successful projects, as this role requires strong leadership to influence multiple stakeholders.
✨Communicate Clearly
Since excellent communication skills are essential for this position, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would promote a culture of openness and honesty within the team, as well as how you would handle complex information.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could include inquiries about the current challenges the Quality and Patient Safety team is facing or how they measure success in their initiatives. It shows your genuine interest in the role and helps you gauge if it's the right fit for you.
