Primary Care Contract Manager - Dental in Newbridge

Join to apply for the Primary Care Contract Manager – Dental role at Aneurin Bevan University Health Board.

We encourage applications from all applicants with protected characteristics and from those in the Armed Forces Community. Applications may be submitted in Welsh or English; no disadvantage will be given to Welsh applicants.

Please let us know if you require any reasonable adjustments or support during the application and selection process. If you need any documents in a larger font or in another format (e.g., braille), please contact the recruiting manager listed in the advert or the recruitment team on 01495 745805, option 3, or email abb.vacancyrequests@wales.nhs.uk.

Job Overview

An exciting opportunity has arisen within the Primary Care Contracting Team. We are seeking a highly motivated Band 6 Contract Manager to support the delivery of Primary Care services, especially General Dental Services across the Health Board.

As the Primary Care Contract Manager, you will play a key role in delivering safe, effective, and patient‑centred services, supporting a broad agenda focused on service improvement and robust contract management.

The successful candidate will have extensive experience within Primary Care, able to work both independently and collaboratively as part of a dynamic team. Excellent interpersonal and problem‑solving skills are essential, along with a flexible and proactive approach.

If you would like to discuss any aspect of the post, please contact Lauren Chapman, Service Development Manager, on 01495 241232 or Lauren.chapman@wales.nhs.uk.

Main duties of the job

The role is key to supporting the Service Development Manager with the planning, development, and delivery of effective and efficient Dental services in Primary Care.

Key responsibilities include:

• Collaborating and negotiating with contractors, service providers, and professional committees to identify and achieve service development and improvement.
• Evaluating through performance management and leading the production and delivery of specific plans and projects to meet local healthcare needs.
• Managing resources effectively to ensure services are delivered on time.

Knowledge of Welsh is desirable; speakers of Welsh and English are equally welcome to apply.

Qualifications and Knowledge

Essential criteria

• Educated at degree level or relevant experience.
• Post‑graduate diploma or management qualification and/or equivalent experience in a primary care setting.
• Demonstrated commitment to learning and continuous development.
• Knowledge of primary care contracts and their application.
• Understanding of information and budgetary management.
• Knowledge of project management principles and action plan implementation.
• Strong understanding of government policy in health and social care.

Desirable criteria

• QAT Bronze qualification.

Experience

Essential criteria

• Experience of managing and mentoring staff.
• In‑depth knowledge of current issues in primary care and clinical governance.
• Experience in consultation and negotiation.
• Experience of change management, effective resource allocation, and service delivery.
• Experience of presenting to large audiences.

Desirable criteria

• Experience working within primary care, including service provision and/or community care settings.
• Experience at the NHS management level.
• Experience implementing and managing primary care contracts.
• Experience with the Compass database and other dental systems such as eDEN and the Dental Assurance Framework.

Values and Personal Attributes

Essential criteria

• Flexible and adaptable approach.
• Diplomatic, calm under pressure, resilient and self‑motivated.
• Team‑working commitment with the ability to work independently.
• Innovation and proactive attitude.

Other Requirements

• Ability to travel across the ABUHB region as required.

Aptitude and Abilities

Essential criteria

• Excellent oral and written communication skills.
• Strategic thinking, prioritisation, and presentation skills for large audiences.
• Senior level representation of the Health Board.
• Analytical problem‑solving abilities.
• Development of working relationships locally, regionally, and nationally.
• Effective interpersonal, influencing, partnership, and performance management skills.
• Organisational skills, ability to manage multiple deadlines and delegate tasks.
• Advanced IT, numeric, literacy and reasoning skills.
• Resilience, self‑motivation, innovation, and proactive approach.

Desirable criteria

• Welsh speaker (Level 1) or willingness to work towards proficiency.
• Ability to travel between sites promptly.

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Management and Manufacturing

Industries

Hospitals and Health Care

Benefits and Development

Aneurin Bevan University Health Board provides a fantastic benefits package and extensive training and development opportunities, including paid mandatory training, in‑house programmes, recognised qualification pathways, and management development programmes. Flexible working and a healthy work‑life balance are supported, with occupational health, well‑being resources, and an ambitious Well‑being Centre of Excellence.