At a Glance
- Tasks: Provide admin support to the Gelligaer district nursing team and manage patient communications.
- Company: Join a supportive healthcare team dedicated to patient care and community wellbeing.
- Benefits: Enjoy flexible working, extensive training, and a fantastic benefits package.
- Other info: We welcome applications from diverse backgrounds, including disabled and neurodiverse candidates.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Previous phone experience and IT literacy are essential; Welsh speakers are a plus.
The predicted salary is between 30000 - 40000 € per year.
Administrative cover to provide telephone, computer support, filing and coordination for the Gelligaer district nursing team.
Responsibilities
- Administrative support for the Gelligaer district nursing team.
- Answering phone.
- Coordinating updates on scheduling system.
- Managing telephone work with patient contact.
- Computer work to support manager with scheduling system.
- Taking minutes of meetings.
- Filing patient notes / referrals.
- SharePoint and spreadsheets.
Essential Criteria
- Previous public telephone experience.
- IT literate.
- Previous experience with IT systems.
Desirable Criteria
- Welsh language speaker.
Benefits
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. Flexible working, a healthy work‑life balance, occupational health support and a Wellbeing Centre of Excellence are also available.
EEO Statement
We encourage applications from all individuals with protected characteristics, including disabled and neurodiverse candidates and those in the Armed Forces Community.
Patient Admin Co-ordinator & Team Secretary in Hengoed employer: Aneurin Bevan University Health Board
As a Patient Admin Co-ordinator & Team Secretary, you will thrive in a supportive environment that prioritises your professional growth and wellbeing. Our commitment to flexible working, extensive training programmes, and a focus on work-life balance makes us an exceptional employer in the healthcare sector. Join us in the Gelligaer district, where your contributions directly impact patient care and community health.
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Admin Co-ordinator & Team Secretary in Hengoed
✨Tip Number 1
Get to know the team! If you can, reach out to current employees on LinkedIn or through mutual connections. A friendly chat can give us insights into the team culture and what they really value in a candidate.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone work, we suggest doing mock calls with friends or family. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show off your IT skills! Be prepared to discuss your experience with scheduling systems and SharePoint. We recommend bringing examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Don’t forget to highlight your organisational skills! This role is all about coordination and support, so think of specific instances where you’ve successfully managed multiple tasks or projects. We want to see how you can keep everything running smoothly!
We think you need these skills to ace Patient Admin Co-ordinator & Team Secretary in Hengoed
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your previous public telephone experience and IT skills in your application. We want to see how you can bring your expertise to support our Gelligaer district nursing team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities like managing patient contact and coordinating updates on the scheduling system.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be handling phone calls and taking minutes of meetings!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Admin Co-ordinator & Team Secretary. Familiarise yourself with the specific tasks mentioned in the job description, like managing telephone work and coordinating updates on the scheduling system. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your IT Skills
Since the role requires IT literacy and experience with various systems, be prepared to discuss your previous experiences with technology. Bring examples of how you've used IT systems effectively in past roles, especially in administrative settings. If you have experience with SharePoint or spreadsheets, highlight that too!
✨Practice Your Communication Skills
As you'll be handling patient contact and answering phones, strong communication skills are essential. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and how they relate to the role.
✨Emphasise Your Team Spirit
The job involves working closely with the Gelligaer district nursing team, so it's important to show that you're a team player. Think of examples from your past where you've successfully collaborated with others. This could be during meetings or while taking minutes, so be ready to share those stories!
