At a Glance
- Tasks: Support patients in a clinical environment, assisting with care and comfort.
- Company: Join Aneurin Bevan University Health Board, a multi-award-winning NHS organisation dedicated to exceptional care.
- Benefits: Enjoy flexible working, paid training, and a fantastic benefits package.
- Other info: Opportunities for career growth and development await you!
- Why this job: Be part of a passionate team making a real difference in healthcare.
- Qualifications: No specific qualifications required; enthusiasm and motivation are key!
The predicted salary is between 20000 - 30000 £ per year.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via your email account you used to apply for this post; therefore please check your account regularly.
Aneurin Bevan University Health Board supports flexible working. Please be advised that there is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the top-up to the living wage of £12.60 per hour - £24,638 per annum. This temporary top-up will be in place until the annual pay uplift for 2025/26 is confirmed. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
- Successfully complete a locally approved orientation programme.
- Support a clinical environment that is patient and public focused.
- Assist patients to achieve physical, spiritual, and psychological comfort.
- Participate in the delivery of patient care and undertake clinical duties that are allocated and directly supervised by a registered nurse.
- Exchange factual information with patients using persuasion, reassurance, tact, and empathy; may be barriers to understanding.
- Share with Team Leader information relating to the patient's care.
- Assist with patients' nutritional needs to include feeding assistance.
- Report any changes in a patient's condition to the nurse in charge and respond to clinical urgencies.
We are looking for a highly motivated, enthusiastic, and forward-thinking individual to join our well-established team on AMU. If this sounds like you, then please apply!
Currently, we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.
Main duties of the job
- Utilise customer care skills when caring for patients and relatives.
- Maintain and protect confidential information relating to patients.
- Assist the qualified nurse in recording and maintaining documentation.
- Establish and maintain good working relationships with patients, relatives, and members of the inter-disciplinary team.
- Work as a key member of the team with the patient to reach your negotiated goals.
- Assist staff as necessary with the smooth running of their areas.
- Act always in accordance with ABUHB policies and procedures.
- Ensure all accidents, incidents, and complaints are reported and assist in the investigation of them.
- Attend and participate in ward/department/area meetings.
- Report any concerns regarding patient care or environment to the Nurse in Charge.
- Be aware of Clinical Governance and act within the ABUHB Clinical Governance framework.
- Undertake and participate in statutory training and in-service programmes.
- Participate in annual personal review being cognisant of service needs.
- Have basic computer skills.
Speciality Specific Activities
- Maintenance of a clean environment and the equipment used.
- Maintain stock levels & the putting away of delivered stores.
- Be proficient & perform record keeping as appropriate. Recording the observations e.g., fluid balance, stool charts etc.
- Performing BM’s for Blood Glucose monitoring.
- Assist patients with personal needs.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow, and build your career. The health board provides integrated acute, primary, and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications, and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support, and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications And/or Knowledge
- Essential criteria: Meets all essential criteria as per attached job description/person specification.
- Desirable criteria: Meets all desirable criteria as per attached job description/person specification.
Experience
- Essential criteria: Meets all essential criteria as per attached job description/person specification.
- Desirable criteria: Meets all desirable criteria as per attached job description/person specification.
Aptitude and Skills
- Essential criteria: Meets all essential criteria as per attached job description/person specification.
- Desirable criteria: Meets all desirable criteria as per attached job description/person specification.
Other
- Essential criteria: Meets all essential criteria as per attached job description/person specification.
- Desirable criteria: Meets all desirable criteria as per attached job description/person specification.
Healthcare Support Worker - AMU in Cwmbran employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer that prioritises the well-being and development of its staff. With a commitment to flexible working, extensive training opportunities, and a supportive work culture, employees are encouraged to grow their careers in a dynamic healthcare environment. The Health Board's focus on integrated care and community support ensures that every team member plays a vital role in delivering high-quality services to a diverse population.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Support Worker - AMU in Cwmbran
✨Tip Number 1
Familiarise yourself with the specific duties and responsibilities outlined in the job description. Understanding the role of a Healthcare Support Worker in an Acute Medical Unit (AMU) will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any relevant experience you have in patient care or support roles. Be prepared to discuss specific examples of how you've assisted patients in achieving comfort and wellbeing, as this is crucial for the position.
✨Tip Number 3
Research Aneurin Bevan University Health Board's values and mission. Showing that you align with their commitment to patient care and community service can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview about team dynamics and patient care strategies. This shows your enthusiasm for the role and your willingness to engage with the team.
We think you need these skills to ace Healthcare Support Worker - AMU in Cwmbran
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the responsibilities and requirements of the Healthcare Support Worker position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in healthcare or support roles. Use specific examples to demonstrate your ability to assist patients and work within a clinical environment.
Showcase Your Skills:Make sure to mention key skills that are essential for the role, such as communication, empathy, and teamwork. Provide examples of how you have used these skills in past experiences.
Follow Application Instructions:Pay close attention to the application instructions provided in the job advert. Ensure you submit your application via the specified method and include all required documents. Remember to check your email regularly for updates regarding your application.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Healthcare Support Worker. Be prepared to discuss how your skills and experiences align with these duties, especially in patient care and teamwork.
✨Show Empathy and Communication Skills
As a Healthcare Support Worker, you'll need to communicate effectively with patients and their families. Prepare examples of how you've used empathy and clear communication in past roles, as this will demonstrate your suitability for the position.
✨Familiarise Yourself with ABUHB Policies
Research the Aneurin Bevan University Health Board's policies and procedures. Being knowledgeable about their clinical governance framework and commitment to patient care will show that you're serious about the role and ready to integrate into their team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and how they support staff wellbeing. This shows your interest in the role and the organisation.
