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- Tasks: Lead a dynamic team in delivering top-notch health records services.
- Company: Join Aneurin Bevan University Health Board, a multi-award winning NHS organisation dedicated to exceptional care.
- Benefits: Enjoy flexible working, extensive training, and a fantastic benefits package including occupational health support.
- Why this job: Be part of a pioneering healthcare journey, enhancing patient care and embracing new technologies.
- Qualifications: Experience in staff management and strong communication skills are essential; IT proficiency is a must.
- Other info: Welsh speakers are encouraged to apply; this role can be physically demanding.
The predicted salary is between 20400 - 21800 £ per year.
Job Summary
The Health Records Service establishes policy, objectives, staff responsibilities, operating relationships and standards that are aligned to the services we provide, guided by legal obligations as set out in legislation such as The Public Records Act 1958, The UK GDPR and Data Protection Act 2018 and The Records Management code of Practice for Health and Social Care 2022.
If you are a highly motivated and hardworking individual who would like a new challenge, working within our busy Digitised Health Records Team as a supervisor may be the role for you.
We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner. Good IT skills as well as a keen eye for detail and ability to multitask are skills that are vital in this busy role, as you will be supporting the team with a range of administrative tasks. Ideally the post holder will need experience of staff management.
Please note that certain aspects of the role can be physically demanding.
Main duties of the job
Lead and work collaboratively with their team to ensure that a professional health records service is delivered to the clinical teams.
Encourage wider team working across all departments and Hospital sites.
Involvement and awareness of emerging technologies, such as Robotic Processing Automation.
Managing the workload for the team, providing a scan on demand service ensuring the effective delivery of Digitised Health records for Hospital admissions and outpatient appointments.
Encourage and introduce new ways of working, whilst maintaining operational service delivery.
Providing support and leadership to the teams, including sickness management and performance monitoring.
Delivering an effective and efficient service, providing cover when necessary for other supervisors across the service
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
About Us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialityor stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future
Details
Date posted
10 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,433 to £26,060 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
040-AC235-0725
Job locations
Online House
Cleppa Park
Newport
NP10 8BA
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Skills and Attributes
Essential
- Good communication skills
- Ability to work effectively with health care professionals
- Ability to influence and persuade others
- Ability to manage difficult situations under pressure
- Ability to deliver training
- Ability to develop good and effective employee relations
- Effective planning and priortising skills
- Ability to use initiaive and meet deadlines
- Ability to maintain concentration with frequent interruptions from both staff & users of the service.
- Ability to lead & motivate a team.
- Approachable and sympathetic to staff needs.
- Flexible to the needs of the service.
- Ability to work and problem solve under pressure whilst achieving targets.
- Demonstrate a commitment to achieving high quality standards of work.
- Accurate & methodical in all aspects of work.
Essential
Qualifications and Knowledge
- Knowledge of administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience & training to Vocational/NVQ Level 3 or equivalent demonstrable experience.
- Detailed knowledge of PAS.
- Understanding of Health Board policies & procedures including HR.
Desirable
- Knowledge of CWS.
- Knowledge of WAG guidelines.
Experience
Essential
- Recent supervisory experience managing people.
- Experienced PAS user.
Desirable
- Experience of dealing with all levels of staff & the public
- Experience of CWS
Other
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Person Specification
Skills and Attributes
Other
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Online House
Cleppa Park
Newport
NP10 8BA
Employer\’s website
https://abuhb.nhs.wales/ (Opens in a new tab)
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Online House
Cleppa Park
Newport
NP10 8BA
Employer\’s website
https://abuhb.nhs.wales/ (Opens in a new tab)
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Health Records Supervisor employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Records Supervisor
✨Tip Number 1
Familiarise yourself with the key legislation mentioned in the job description, such as The Public Records Act and The UK GDPR. Understanding these laws will not only help you in the role but also demonstrate your commitment to compliance during any discussions.
✨Tip Number 2
Highlight your experience in managing teams and handling administrative tasks in your conversations. Be ready to share specific examples of how you've successfully led a team or improved processes in previous roles.
✨Tip Number 3
Showcase your IT skills and familiarity with health records systems like PAS. If you have experience with emerging technologies, such as Robotic Processing Automation, make sure to mention it, as this aligns with the role's requirements.
✨Tip Number 4
If you speak Welsh, even at a basic level, be sure to mention this during your interactions. It can set you apart from other candidates and shows your willingness to engage with the local community.
We think you need these skills to ace Health Records Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in health records management and supervisory roles. Emphasise your communication skills, IT proficiency, and any experience with administrative procedures.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying to the Health Records Supervisor position. Mention specific examples of how your skills align with the job requirements, such as managing teams or implementing new processes.
Highlight Relevant Experience: In your application, clearly detail your supervisory experience and any familiarity with health records systems like PAS or CWS. If you have experience with emerging technologies, such as Robotic Processing Automation, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Showcase Your Communication Skills
As a Health Records Supervisor, excellent communication is key. Be prepared to discuss how you've effectively communicated with healthcare professionals and managed difficult situations in the past. Use specific examples to illustrate your points.
✨Demonstrate Leadership Experience
Highlight your supervisory experience by discussing how you've led teams in previous roles. Share examples of how you motivated your team, managed workloads, and handled performance monitoring to ensure high-quality service delivery.
✨Familiarise Yourself with Relevant Legislation
Understanding the legal obligations related to health records is crucial. Brush up on The Public Records Act 1958, The UK GDPR, and the Data Protection Act 2018. Being able to discuss these laws will show your commitment to compliance and best practices.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Prepare for scenarios where you might need to manage staff issues or implement new processes. Think about how you would approach these challenges and be ready to share your thought process.
