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- Tasks: Join our team to manage and digitise patient health records efficiently.
- Company: Aneurin Bevan University Health Board is a multi-award-winning NHS organisation dedicated to exceptional care.
- Benefits: Enjoy flexible working, extensive training, and a supportive workplace culture.
- Other info: Welsh speakers are encouraged to apply; we support diverse applicants and flexible working.
- Why this job: Be part of a vital team impacting patient care while developing your career in healthcare.
- Qualifications: Basic education required; clerical experience and good communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen within The Digitised Health Records Services to be part of the team based at Online House, Cleppa Park in Newport. This is a busy but supportive team, and we are looking for individuals who have:
Excellent Organisational skills
Excellent attention to detail
Flexibility in working practices
The ability to work as a team
The ability to work under pressure and to deadline
Our goal is to ensure the availability of the Health Record to support the journey towards the digitisation of patient records. Digitised Health records play a vital part in patient care, and you will be part of a team who ensure the availability of the patient record, supporting Health care professionals caring for the patient.
We can offer varied working schedules to suit your lifestyle and can offer many training and development opportunities to progress your career within this service.
If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you.
Main duties of the job
Locate, retrieve, and track patient records
Prepping patient records in line with Standard Operating procedures
Quality checking paper records
Dealing with enquiries
Maintain professional communication with all disciplines of staff
Deal with internal/external requests for information in accordance with data protection
Scanning the patient record using the latest technology
Quality checking the scanned patient record
Storing the paper record in line with retention procedures
Candidates are advised to ensure they refer to the attached Person Specification and use the’Supporting Information’ section of the application form to detail how they meet the various requirements.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Other
- Welsh Speaker (Level 1) or willingness to work towards
Experience/ Knowledge
- Previous Clerical experience or similar
- Customer Service experience
Skills/abilities
- Ability to use initiative & meet deadlines
- Polite & professional telephone manner
- Ability to work well under pressure
- Ability to develop good & effective employee relationships
- Ability to follow instructions
- Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
- Accurate & methodical in all aspects of work
- Willingness to work under direction but also self-starter
Education
- NVQ2 in administration OR basic general education, literate and numerate
- A willingness to undertake & complete statutory and mandatory training and future training as required by the post
- Knowledge of IT systems
- Understanding of team working ethos
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Health Records Clerk employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Records Clerk
✨Tip Number 1
Familiarise yourself with the digitisation process of health records. Understanding how digital systems work and the importance of accurate record-keeping will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to work under pressure and meet deadlines, which is crucial for this position.
✨Tip Number 3
Brush up on your communication skills, especially in a healthcare context. Being able to communicate effectively with various staff members and handle enquiries professionally will be key to succeeding in this role.
✨Tip Number 4
If you have any experience in customer service or clerical roles, be ready to discuss specific situations where you provided excellent service or resolved issues. This will help illustrate your suitability for the Health Records Clerk position.
We think you need these skills to ace Health Records Clerk
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description and person specification for the Health Records Clerk position. Make a note of the essential and desirable criteria, as this will help you tailor your application to highlight your relevant skills and experiences.
Tailor Your Supporting Information: Use the 'Supporting Information' section of the application form to clearly demonstrate how you meet the requirements outlined in the job description. Provide specific examples from your previous experience that showcase your communication skills, attention to detail, and ability to work under pressure.
Highlight Relevant Experience: If you have previous clerical or customer service experience, make sure to emphasise this in your CV and application. Detail any relevant tasks you performed that align with the duties of the Health Records Clerk role, such as managing records or dealing with enquiries.
Check Your Application Thoroughly: Before submitting your application, review it for any spelling or grammatical errors. Ensure that all information is accurate and that you have included all required documents. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Showcase Your Communication Skills
As a Health Records Clerk, excellent communication is key. Be prepared to discuss how you've effectively communicated with colleagues and patients in the past. Use specific examples to demonstrate your ability to maintain professionalism in various situations.
✨Emphasise Attention to Detail
This role requires a keen eye for detail. During the interview, highlight instances where your attention to detail has positively impacted your work. You might mention experiences where accuracy was crucial, such as quality checking records or handling sensitive information.
✨Demonstrate Flexibility and Teamwork
The ability to adapt and work well within a team is essential. Share examples of how you've successfully collaborated with others in a busy environment. Discuss any experiences where you had to adjust your working practices to meet team goals or deadlines.
✨Prepare for Questions on IT Systems
Familiarity with IT systems is important for this position. Brush up on any relevant software or technologies mentioned in the job description. Be ready to discuss your experience with these systems and how you've used them to improve efficiency in previous roles.