At a Glance
- Tasks: Be the first point of contact, providing admin support in a busy Autism Service.
- Company: Join Aneurin Bevan University Health Board, a multi-award-winning NHS organisation.
- Benefits: Enjoy flexible working, extensive training, and a fantastic benefits package.
- Other info: Opportunities for career growth and a supportive work environment await you.
- Why this job: Make a real difference in people's lives while developing your career in healthcare.
- Qualifications: Experience in administration, excellent communication skills, and proficiency in Microsoft Office.
The predicted salary is between 23970 - 25674 £ per year.
We are looking for an enthusiastic, motivated and experienced secretary/team administrator to work in a busy Integrated Autism Service. The post holder will be the first point of contact for the service and must possess excellent interpersonal skills and resources to respond appropriately to enquiries from individuals, parents/carers and other professionals.
The post holder will provide high quality, comprehensive secretarial and administrative support to the Integrated Autism Service, meeting the requirements of both the health and social care workforce within the service. This post is a fixed term/secondment for 9 months until 31st of March 2027 due to funding.
This post covers a range of administrative tasks to maintain prompt and accurate patient records. You will be working with clinicians, support staff and fellow team administrators. The ability to speak Welsh is desirable; English and/or Welsh speakers are equally welcome to apply.
You will have excellent keyboard skills and be proficient in the use of Microsoft packages, including Word, Excel and Outlook. You will be required to use the patient recording systems WCCIS, to organise clinics (booking of rooms etc) and book patients into clinics.
The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal communication skills, which includes a friendly telephone manner while providing a professional, sensitive manner and maintaining confidentiality at all times.
- Keyboard skills to RSA III or equivalent secretarial experience
- Maths and English GCSE
- Computer literate with good understanding of software programmes
- Basic knowledge of medical terminology
- Knowledge of secretarial and administrative procedures and systems
Desirable:
- Knowledge of using CWS
- WelshPAS trained
Essential Experience:
- Experience of working in an administration or secretarial post
Desirable:
- Management of Waiting Lists
Aptitude and Abilities Essential:
- Possess excellent communication/telephone skills
- Ability to work with staff at all levels
Desirable:
- Time management skills
- Attention to detail
Other Essential:
- Ability to be independently mobile to meet the requirements of the service
- Ability to work on his/her own initiative in an often pressured and fast moving environment
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career.
The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes.
We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Frontline Autism Service Admin | Scheduling & Support employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer that prioritises the well-being and professional growth of its staff. With a commitment to providing integrated care and a supportive work environment, employees benefit from extensive training opportunities, flexible working arrangements, and a strong focus on work-life balance. Join a multi-award-winning NHS organisation where your contributions are valued and you can make a meaningful impact in the community.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Frontline Autism Service Admin | Scheduling & Support
✨Tip Number 1
Get to know the Integrated Autism Service! Research their mission and values so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being friendly and professional is key. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or prioritised work in previous roles. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Frontline Autism Service Admin | Scheduling & Support
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about working in the Integrated Autism Service and how you can contribute to our team.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for excellent communication skills and administrative experience, so don’t hold back on showcasing those!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, such as managing patient records and scheduling clinics. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Interpersonal Skills
As the first point of contact for the service, excellent communication is crucial. Prepare examples of how you've effectively communicated with individuals, parents, or professionals in previous roles. Practising a friendly yet professional tone can also help you shine during the interview.
✨Demonstrate Your Organisational Skills
Highlight your ability to prioritise tasks and stay organised, especially in a fast-paced environment. You could share specific instances where you successfully managed multiple responsibilities or dealt with tight deadlines. This will reassure them that you can handle the demands of the position.
✨Brush Up on Relevant Software
Since proficiency in Microsoft packages and patient recording systems is essential, take some time to review these tools before your interview. If you have experience with WCCIS or similar software, be ready to discuss it. Showing that you're tech-savvy will give you an edge!
