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- Tasks: Lead a team to enhance patient experience and ensure quality service delivery.
- Company: Join a multi-award-winning NHS organisation dedicated to exceptional healthcare.
- Benefits: Enjoy flexible working, career development, and access to a Wellbeing Centre.
- Why this job: Be part of a supportive culture focused on high-quality customer service and teamwork.
- Qualifications: NVQ Level 3 or working towards it; strong customer service and organisational skills required.
- Other info: Welsh speakers are encouraged to apply; this role is fixed-term until January 2026.
The predicted salary is between 30000 - 42000 £ per year.
Facilities Supervisor – Nevill Hall Hospital
Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team as a Facilities Supervisor at Nevill Hall Hospital. This is a fixed-term position until 31st January 2026.
The Facilities Supervisor plays a key role, and we are looking for an enthusiastic individual who is confident working independently and undertaking delegated tasks from the Operational Services Manager. Responsibilities include:
- Planning team members\’ work schedules and resource requirements;
- Coordinating the work of the team to ensure goals are achieved;
- Conducting quality audits;
- Assisting in staff recruitment and performance management, including inductions, training, PADRs, and employee relations policies such as disciplinary, sickness, and grievance procedures.
We seek a highly motivated individual committed to enhancing the patient and customer experience, with a passion for providing high-quality customer service. The ideal candidate will have completed or be working towards an NVQ Level 3 qualification and should possess:
- Excellent customer service skills;
- Strong organisational skills;
- An understanding of Health & Safety guidelines and risk assessments.
Desirable: The ability to speak Welsh; Welsh and/or English speakers are equally welcome to apply.
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation dedicated to caring. We offer an exceptional workplace where you can feel trusted and valued. We provide opportunities for career development, extensive training, and a range of benefits, including flexible working, occupational health support, and a Wellbeing Centre of Excellence. Join us to be part of our journey to deliver world-class healthcare services.
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Facilities Supervisor - Nevill Hall Hospital employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Supervisor - Nevill Hall Hospital
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Facilities Supervisor at Nevill Hall Hospital. Understanding the nuances of planning work schedules and conducting quality audits will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've enhanced customer experiences in previous roles. This will highlight your commitment to high-quality service, which is crucial for this position.
✨Tip Number 3
Brush up on Health & Safety guidelines and risk assessments relevant to healthcare settings. Being able to discuss these topics confidently will set you apart as a knowledgeable candidate.
✨Tip Number 4
If you have any experience with staff recruitment or performance management, be ready to discuss it. Sharing your insights on training and employee relations can demonstrate your leadership potential to the hiring team.
We think you need these skills to ace Facilities Supervisor - Nevill Hall Hospital
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Facilities Supervisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in facilities management or supervisory roles. Include specific examples of how you've successfully managed teams, conducted audits, or improved customer service.
Showcase Your Qualifications: If you have completed or are working towards an NVQ Level 3 qualification, make sure to mention this prominently in your application. Also, include any relevant training or certifications related to Health & Safety guidelines.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the organisation. Discuss your passion for enhancing patient and customer experiences and how you can contribute to the Facilities team at Nevill Hall Hospital.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Showcase Your Customer Service Skills
As a Facilities Supervisor, excellent customer service is crucial. Be prepared to share specific examples of how you've successfully handled customer interactions in the past, demonstrating your ability to enhance patient and customer experiences.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Discuss your experience in planning work schedules and coordinating team efforts. Highlight any tools or methods you use to stay organised and ensure tasks are completed efficiently.
✨Understand Health & Safety Guidelines
Familiarise yourself with relevant Health & Safety regulations and risk assessments. Be ready to discuss how you have implemented these guidelines in previous roles, ensuring a safe environment for both staff and patients.
✨Prepare for Team Management Questions
Since the position involves managing a team, expect questions about leadership and performance management. Think about your approach to staff recruitment, training, and handling employee relations issues, and be ready to provide examples.
