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- Tasks: Join our Facilities team to enhance patient experiences through cleaning and support services.
- Company: Aneurin Bevan University Health Board is a multi-award-winning NHS organisation dedicated to exceptional care.
- Benefits: Enjoy flexible working, paid training, and a supportive workplace culture focused on wellbeing.
- Why this job: Be part of a passionate team making a real difference in healthcare while developing your career.
- Qualifications: Basic education required; experience in healthcare or hospitality is a plus but not essential.
- Other info: Fixed term role with hours from 17:00 to 21:00, perfect for students seeking part-time work.
The predicted salary is between 20000 - 25000 £ per year.
Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team as a Facilities Operative working within Domestic Services. This post is based at Nevill Hall Hospital, Abergavenny. The working hours will be 17:00 - 21:00 Monday to Friday and this post is fixed Term until June 2026.
We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service. Previous experience is desirable but not essential as full training will be given. The post-holder will undertake a range of specific work functions across the Facilities service. This post is fixed term for 12 months due to secondment cover.
Main duties of the jobThe duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisationAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Education & TrainingEssential criteria
- Basic general education
- Literate & Numerate
- Willingness to undertake & complete the ABUHB facilities competency workbook (within 6 months)
- Willingness to undertake & complete statutory & mandatory training including Basic Food Hygiene certificate
- Willingness to undertake future training as required by the post
Desirable criteria
- BIFM/NVQ level 2
Knowledge & Experience
Essential criteria
- Experience of working in a healthcare or hospitality environment
Skills
Essential criteria
- Able to communicate effectively with good interpersonal skills
- Ability to follow instructions and procedures
- Capable of achieving and maintaining high standards
- Dependable & reliable with good time management skills
- Able to remain effective under pressure
- Able to work as part of a team
- Self motivated and enthusiastic
- Excellent customer care skills
- Ability to give a positive impression of yourself and the organisation
Abilities
Essential criteria
- Physical - Able to undertake manual handling requirements of the role
- Mental - Able to work under pressure
- Mental - Maintain concentration when undertaking tasks
- Emotional - Able to cope with the movement of deceased
Working Conditions - Cleaning which may include bodily fluids.
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operative (Domestic) - Nevill Hall Hospital
✨Tip Number 1
Familiarise yourself with the specific duties of a Facilities Operative at Nevill Hall Hospital. Understanding the role's requirements will help you demonstrate your enthusiasm and readiness to take on the responsibilities during the interview.
✨Tip Number 2
Highlight any previous experience in healthcare or hospitality environments when networking or during interviews. Even if it's not directly related, showcasing your customer service skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your ability to work under pressure and maintain high standards. Think of examples from past experiences where you've successfully managed challenging situations, as this will resonate well with the interviewers.
✨Tip Number 4
If you have the ability to speak Welsh, make sure to mention it during your application process. This could give you an edge, as the job description notes that Welsh speakers are desirable for the role.
We think you need these skills to ace Facilities Operative (Domestic) - Nevill Hall Hospital
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Facilities Operative position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Even if you don't have direct experience in a healthcare or hospitality environment, emphasise any customer service roles or relevant skills that demonstrate your ability to provide high-quality service and work under pressure.
Show Your Motivation: Express your passion for enhancing patient and customer experiences in your application. Use specific examples to illustrate your commitment to providing excellent service and working as part of a team.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Show Your Passion for Customer Service
As a Facilities Operative, you'll be enhancing the patient and customer experience. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any relevant experiences where you went above and beyond to help someone.
✨Demonstrate Flexibility
The role requires a flexible approach to duties and covering rosters. Be prepared to discuss how you've adapted to changing circumstances in previous jobs or situations. Highlight your willingness to take on various tasks as needed.
✨Communicate Effectively
Good communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might also want to prepare examples of how you've successfully communicated with team members or customers in the past.
✨Prepare for Questions on Teamwork
Since the role involves working as part of a team, be ready to discuss your experiences in collaborative environments. Think of specific instances where you contributed to a team's success or helped resolve conflicts, showcasing your interpersonal skills.
