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- Tasks: Join our Facilities team to enhance patient experiences through cleaning and support services.
- Company: Aneurin Bevan University Health Board is a multi-award-winning NHS organisation dedicated to exceptional care.
- Benefits: Enjoy flexible working, paid training, and a supportive workplace culture focused on wellbeing.
- Why this job: Be part of a passionate team making a real difference in healthcare while developing your career.
- Qualifications: Basic education required; experience in healthcare or hospitality is a plus but not essential.
- Other info: Fixed term role with hours from 17:00 to 21:00, perfect for students!
Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team as a Facilities Operative working within Domestic Services. This post is based at Nevill Hall Hospital, Abergavenny. The working hours will be 17:00 - 21:00 Monday to Friday and this post is fixed Term until June 2026.
We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service. Previous experience is desirable but not essential as full training will be given. The post-holder will undertake a range of specific work functions across the Facilities service. This post is fixed term for 12 months due to secondment cover.
Main duties of the jobThe duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisationAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Education & TrainingEssential criteria
- Basic general education
- Literate & Numerate
- Willingness to undertake & complete the ABUHB facilities competency workbook (within 6 months)
- Willingness to undertake & complete statutory & mandatory training including Basic Food Hygiene certificate
- Willingness to undertake future training as required by the post
Desirable criteria
- BIFM/NVQ level 2
Knowledge & Experience
Essential criteria
- Experience of working in a healthcare or hospitality environment
Skills
Essential criteria
- Able to communicate effectively with good interpersonal skills
- Ability to follow instructions and procedures
- Capable of achieving and maintaining high standards
- Dependable & reliable with good time management skills
- Able to remain effective under pressure
- Able to work as part of a team
- Self motivated and enthusiastic
- Excellent customer care skills
- Ability to give a positive impression of yourself and the organisation
Abilities
Essential criteria
- Physical - Able to undertake manual handling requirements of the role
- Mental - Able to work under pressure
- Mental - Maintain concentration when undertaking tasks
- Emotional - Able to cope with the movement of deceased
Working Conditions - Cleaning which may include bodily fluids.
Facilities Operative (Domestic) - Nevill Hall Hospital employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operative (Domestic) - Nevill Hall Hospital
✨Tip Number 1
Familiarise yourself with the specific duties of a Facilities Operative at Nevill Hall Hospital. Understanding the role's requirements will help you demonstrate your enthusiasm and readiness to contribute effectively during the interview.
✨Tip Number 2
Highlight any previous experience in healthcare or hospitality environments when networking or during interviews. Even if it's not directly related, showcasing your customer service skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your ability to work under pressure and maintain high standards. Think of examples from past experiences where you've successfully managed challenging situations, as this will resonate well with the interviewers.
✨Tip Number 4
If you speak Welsh, make sure to mention it during your application process. This could give you an edge, as the job description notes that Welsh speakers are particularly welcome, showing your commitment to the local community.
We think you need these skills to ace Facilities Operative (Domestic) - Nevill Hall Hospital
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Facilities Operative position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: Even if you don't have direct experience in a healthcare or hospitality environment, think about transferable skills from other roles. Emphasise your customer service skills, ability to work under pressure, and any relevant training you've completed.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Mention your commitment to enhancing patient and customer experiences, and express your willingness to undertake necessary training.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct, as communication will be via email.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Show Your Passion for Customer Service
Since the role focuses on enhancing patient and customer experience, be sure to express your enthusiasm for providing excellent service. Share any relevant experiences where you went above and beyond to help someone.
✨Demonstrate Flexibility
The job requires a flexible approach to duties and covering rosters. Be prepared to discuss how you've adapted to changing circumstances in previous roles or how you would handle unexpected situations.
✨Highlight Teamwork Skills
As the position involves working as part of a team, emphasise your ability to collaborate effectively with others. Provide examples of successful teamwork from your past experiences.
✨Prepare for Questions on Training Willingness
The role requires a willingness to undertake training, including a Basic Food Hygiene certificate. Be ready to discuss your approach to learning new skills and how you adapt to training requirements.
