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- Tasks: Join our team as a Facilities Operative, providing top-notch catering services at Nevill Hall Hospital.
- Company: Aneurin Bevan University Health Board is a multi-award winning NHS organisation dedicated to exceptional care.
- Benefits: Enjoy flexible working, paid training, and a supportive workplace with a focus on wellbeing.
- Why this job: Make a real impact on patient experiences while developing your skills in a caring environment.
- Qualifications: No experience needed; just a passion for customer service and a willingness to learn.
- Other info: This role offers 16 hours per week with a flexible rota; Welsh speakers are encouraged to apply.
Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities team as a Facilities Operative working in Catering at Nevill Hall Hospital, Abergavenny. We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service. Previous experience is desirable but not essential as full training will be given.
The post requires the post-holder to be flexible in the performance of their duties, within the Kitchen/Catering service. This post is 16 hours per week, to be worked on the following rota:
- Week 1 - 11:30 - 15:30 on a Monday, 17:00 - 21:00 on a Tuesday, Thursday and Saturday.
- Week 2 - 17:00 - 21:00 on a Sunday, Wednesday and Thursday. 11:30 - 15:30 on a Saturday.
- Week 3 - 17:00 - 21:00 on a Sunday, Tuesday and Wednesday. 11:30 - 15:30 on a Thursday.
- Week 4 - 17:00 - 21:00 on a Tuesday, Wednesday, Thursday and Friday.
Main duties of the job include taking a flexible approach to duties and covering rosters as needed. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation, Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Previous Experience:
- Desirable criteria: Experience of working in a customer focused environment, Experience of undertaking a facilities role.
Knowledge & Training:
- Essential criteria: Good basic education, Level 2 Food Safety or requirement to attain, Willingness to undertake accredited & mandatory training relevant to the role.
- Desirable criteria: Basic IT skills, Spoken or written Welsh language, NVQ level 1/2 in Facilities Services and/or Customer Services.
Personal Attributes:
- Essential criteria: Excellent communication skills, Keen to develop knowledge and skills to support their role, Pleasant, caring and polite manner, Motivated, Able to work flexibly, Able to work autonomously without direct supervision, Able to recognise own limitations and seek support & guidance when required, Team Player, Good organisational skills, Dependable with good time management skills, Able to give a positive impression of yourself and the organisation.
Facilities Operative (Catering Assistant) - Nevill Hall Hospital employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operative (Catering Assistant) - Nevill Hall Hospital
✨Tip Number 1
Familiarise yourself with the specific duties of a Facilities Operative in a catering environment. Understanding the role's requirements will help you demonstrate your enthusiasm and readiness to contribute effectively during the interview.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's not directly related to catering. This will show your ability to enhance the patient and customer experience, which is crucial for this role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires covering various shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
If you have any knowledge of Welsh, be sure to mention it during your interview. While it's not essential, it can set you apart from other candidates and show your commitment to serving the local community.
We think you need these skills to ace Facilities Operative (Catering Assistant) - Nevill Hall Hospital
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Facilities Operative position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Even if you don't have direct experience in catering, emphasise any customer service roles or relevant skills that demonstrate your ability to work in a team and provide excellent service.
Show Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to adapt to different shifts. This shows your commitment to meeting the needs of the service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Show Your Passion for Customer Service
As a Facilities Operative, you'll be enhancing the patient and customer experience. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any relevant experiences where you went above and beyond for customers.
✨Demonstrate Flexibility
The role requires a flexible approach to duties and covering rosters. Be prepared to discuss how you've adapted to changing situations in previous jobs or how you can manage varying schedules effectively.
✨Highlight Your Communication Skills
Excellent communication is essential for this position. Prepare examples of how you've successfully communicated with team members or customers in the past. If you speak Welsh, mention it as it's a desirable skill for the role.
✨Prepare for Questions on Teamwork
Being a team player is crucial in this role. Think of instances where you've worked collaboratively with others to achieve a common goal. Be ready to explain how you contribute positively to a team environment.
