At a Glance
- Tasks: Coordinate safe and timely discharges for patients in an elective surgical ward.
- Company: Join the dynamic team at Royal Gwent Hospital, part of Aneurin Bevan University Health Board.
- Benefits: Enjoy flexible working, health support, training opportunities, and a wellbeing centre plan.
- Other info: Be part of a collaborative team that values flexibility and initiative.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: NVQ/QCF Level 3 or equivalent, with experience in acute hospital settings.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity for a Discharge Coordinator on D3E, an elective surgical ward at Royal Gwent Hospital. The post holder facilitates safe and timely discharges for all patients within acute beds, working independently when required.
Main Duties
- Gather information around patients’ pre‑admission ability, support mechanisms and concerns about post‑discharge services
- Collect, record, collate, and report patient flow information as directed by manager
- Support the ward to facilitate timely discharges
- Actively contribute to daily capacity planning by managing and disseminating information on discharges and bed states
- Liaise with ward managers, patient flow team and a range of clinical, social, and ambulance staff to progress discharges
- Coordinate with care homes to reassess patients prior to discharge in accordance with CSSIW regulations
- Finalize transfer arrangements to home or usual residence in a timely manner
- Ensure all relevant patient information is obtained, stored and communicated, maintaining confidentiality at all times
- Handle sensitive clinical and personal information with tact and diplomacy
- Refer patients to third‑sector voluntary agencies following qualified staff direction to effect a safe discharge
- Review information on PSAG boards and update accordingly
Qualifications and Knowledge
- NVQ/QCF Level 3 or equivalent diploma level
- IQT Bronze
- Short courses or relevant experience
- Evidence of up‑to‑date mandatory training
Experience
- Experience working in an acute hospital
- Active participation in complex decision‑making processes
- Experience of direct patient care and/or working within a clinical setting
- Experience of working where own decision‑making skills and judgement were utilised to solve problems
- Experience of data collection and audit (desirable)
Aptitude and Abilities
- Able to organise own workload and adapt to rapid changes and unpredictable workload
- Exercise judgement when dealing with enquiries; analyse and resolve flow problems
- Recognise when to escalate to line manager
- IT literate in Word and Excel and good keyboard skills
- Understands confidentiality and its relationship across settings and data
- Provides non‑patient advice about patient discharge
- Ability to speak Welsh (desirable)
Values
- Ability to receive and provide routine and complex information
- Utilise tact and persuasive skills to gain agreement and co‑operation
- Handle sensitive and contentious information with appropriate diplomacy
- Previous experience working across departmental boundaries (desirable)
Other Requirements
- Self‑motivated
- Flexible approach to working
- Confident and reliable
- Team player
- Can work under own initiative and adapt to change
Benefits
Aneurin Bevan University Health Board provides a flexible working environment, occupational health support, training and development opportunities, paid mandatory training, and a wellbeing centre plan.
Discharge Co-Ordinator - D3E RGH employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer, offering a supportive and flexible working environment for Discharge Coordinators at Royal Gwent Hospital. With a strong emphasis on employee growth through training and development opportunities, as well as comprehensive occupational health support, we prioritise the wellbeing of our staff while fostering a collaborative and dynamic work culture that values teamwork and initiative.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Discharge Co-Ordinator - D3E RGH
✨Tip Number 1
Network like a pro! Reach out to current or former Discharge Coordinators on LinkedIn or through professional groups. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of patient flow and discharge processes. We recommend having specific examples ready that showcase your decision-making skills and ability to handle sensitive information.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common software used in healthcare settings, especially Word and Excel. Being able to demonstrate your proficiency can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Discharge Co-Ordinator - D3E RGH
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Discharge Coordinator role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience:When detailing your experience, focus on your time in acute hospitals or any roles where you've had to make complex decisions. We want to see how you've handled similar situations before!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Discharge Coordinator. Familiarise yourself with patient flow processes and the importance of timely discharges. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Experience
Be ready to discuss your previous experience in acute hospital settings. Highlight specific examples where you've made complex decisions or managed patient care effectively. This will show that you have the practical skills needed for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past situations where you had to handle sensitive information or coordinate with various teams. Practising these scenarios can help you articulate your thought process during the interview.
✨Demonstrate Your Team Spirit
As a Discharge Coordinator, you'll need to work closely with different departments. Be prepared to discuss how you've collaborated with others in the past. Emphasising your ability to be a team player will resonate well with the interviewers.
