Nursing Administrator to District Nursing teams - INTERNAL in Cwmbran

Cwmbran Full-Time No working from home possible

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We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job Overview

To provide an efficient, effective and confidential secretarial/administrative support service to the South 1 District Nurses.
To be the interface between the surgeries, service users and district nursing team.
To manage own workload and work independently to departmental policies and procedures
To regularly communicate, consult, support and work closely with service managers, GPs, patients .
To be the first point of contact when responding to incoming queries in a timely manner, re-directing to the appropriate team member if appropriate, being mindful of the sensitive nature of some enquiries and possible distress of enquirers.
To act as the team’s coordinator answering telephones, responding to enquiries, recording messages, taking action and/or informing the team leader or nurse when relevant.
To liaise with and deal promptly with their queries and concerns and provide information and advice to patients or their carers regarding nursing visits.
To be responsible for the inputting, updating and storing of essential confidential patient information onto the live database. Make adjustments as they arise, informing team members if this impacts their visits to patients. To regularly prompt the nursing team for details of patient activity and required changes, including those discharged from caseloads to update the daily work schedule.

Main duties of the job

To provide administrative support to the nursing team.
To work in collaboration with the district nurses in maintaining a live database/caseload.
To support the district Nurses in the appropriate management of referrals and discharges.
To ensure the ongoing availability of stationery and stock as required by the District Nurses.
To regularly communicate, consult, support and work closely with service managers, GPs, patients and the Integrated Teams.
To act as the team’s coordinator answering telephones, exercising judgement when dealing with enquiries, recording messages, taking action and/or informing the team leader or nurse when relevant.
To liaise with and deal promptly with their queries and concerns and provide information and advice to patients or their carers regarding nursing visits.
To be the first point of contact when responding to incoming queries in a time‑manner, re‑directing to the appropriate team member if appropriate, being mindful of the sensitive nature of some enquiries and possible distress of enquirers.
To be responsible for the inputting, updating and storing of essential confidential patient information onto the live database.
To ensure appropriate ORACLE requisitions are submitted on behalf of the District Nurses.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Essential criteria

Meets all essential criteria as per attached job description/person specification

Desirable criteria

The ability to speak Welsh

Skills/experience

Essential criteria

Good interpersonal/ communication skills

Desirable criteria

Ability to travel between sites in a timely manner

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