At a Glance
- Tasks: Support clinical staff and enhance patient experience through effective administration.
- Company: Join the award-winning Aneurin Bevan University Health Board, dedicated to exceptional care.
- Benefits: Flexible working, extensive training, and a fantastic benefits package await you.
- Other info: Opportunities for career growth and a commitment to wellbeing at work.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Previous clerical experience and proficiency in Microsoft Office are essential.
The predicted salary is between 23970 - 25400 £ per year.
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short‑listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board supports flexible working. Health Board grounds are required to be smoke‑free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
The role of the MSK Hub is to enable a self‑referral option for people to all MSK services within ABUHB. Clinical review of self‑referrals is undertaken to ensure that people are directed to the right team at the right time and wherever possible provide timely access to information and advice to support people to self‑manage their MSK condition. The hours are 30 hours over 4 days (Monday - Friday).
Main duties of the job
Our administrators are a key part of the experience for people using our services, an essential team member to support clinical staff and a vital part in information collection on the quality, outcome and value of the service we deliver. We are looking for compassionate, problem‑solving administrative staff and we will be keen to support development by senior administrative staff and clinical managers. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi‑award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future.
Experience
- Previous clerical experience and administration processes
- Experience of dealing with the general public
- Detailed knowledge of Myrddin
- Knowledge of CWS
- Proficient in use of software packages including Microsoft Word, Excel and Outlook
Experience – Desirable criteria
- Knowledge of WG guidelines in relation to waiting times
- Understanding of Health Board policies and procedures
Other
- Experience of working without direct supervision but with access to a supervisor
- Ability to sit, wear a telephone headset and use VDU equipment for a substantial proportion of working time
- Ability to work as part of a team
Other – Desirable criteria
- Welsh Language Skills
Values
- Flexible to the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
Qualifications &/or Knowledge
- Good standard of education to level of GCSE or NVQ or equivalent
- Knowledge of administrative procedures and systems
- Evidence of continuous professional development
Qualifications &/or Knowledge – Desirable criteria
- Customer service training
MSK Hub Administrator - INTERNAL in Cwmbran employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work environment where compassion and problem-solving are valued. With flexible working options, extensive training opportunities, and a commitment to employee growth, you will be part of a multi-award winning NHS organisation dedicated to delivering world-class healthcare while fostering a healthy work-life balance.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land MSK Hub Administrator - INTERNAL in Cwmbran
✨Tip Number 1
Get to know the company! Research Aneurin Bevan University Health Board and its values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 3
Don’t forget to ask questions! Interviews are a two-way street, so think of some insightful questions about the role or the team. This shows you're engaged and keen to learn more about how you can contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the application process right there.
We think you need these skills to ace MSK Hub Administrator - INTERNAL in Cwmbran
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application:Make sure to customise your application for the MSK Hub Administrator position. Highlight your relevant skills and experiences that align with the job description, especially your administrative and customer service skills.
Check Your Details:Before hitting send, double-check all your details. Ensure your contact information is correct and that you've included any necessary documents. We want to make sure we can reach you easily!
Apply Early:Don’t wait until the last minute to apply! We might close the vacancy sooner than expected, so get your application in early to ensure you’re considered for this fantastic opportunity.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the MSK Hub Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the overall service. This will help you articulate your fit for the position and demonstrate your enthusiasm.
✨Showcase Your Compassionate Side
Since the role involves supporting clinical staff and interacting with the public, be prepared to share examples of how you've shown compassion and problem-solving skills in previous roles. Highlighting these traits will resonate well with the interviewers.
✨Brush Up on Relevant Software Skills
As proficiency in Microsoft Word, Excel, and Outlook is essential, consider doing a quick refresher on these tools. Be ready to discuss how you've used them in past positions, especially in relation to administrative tasks and data management.
✨Prepare Questions About Support and Development
Since the organisation values development and support, think of questions that show your interest in growth opportunities. Ask about training programmes or how the team fosters a supportive environment for new staff. This shows you're keen to integrate and develop within the team.
