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- Tasks: Provide top-notch IT support and assist with system maintenance in a hybrid role.
- Company: Join a leading NHS health organisation known for its supportive culture.
- Benefits: Enjoy flexible working, professional development, and the chance to make a difference.
- Why this job: Be the first point of contact and help improve healthcare through technology.
- Qualifications: Understanding of clinical IT systems and experience in a clinical or admin setting.
- Other info: Welsh language skills are a plus in this award-winning institution.
The predicted salary is between 30000 - 42000 £ per year.
A leading NHS health organization in Wales is seeking a self-motivated individual for a hybrid role within their Service Desk and Digital Applications team. The position involves providing effective support as the first point of contact for stakeholders, assisting in system maintenance, and ensuring documentation standards.
Candidates should have an understanding of clinical IT systems and experience in a clinical or administrative environment. Ability to speak Welsh is desirable as part of a supportive role within an award-winning institution.
Hybrid Triage & IT Support Analyst in Cwmbran employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Triage & IT Support Analyst in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the NHS health organisation. A friendly chat can give us insider info on what they value in candidates and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical IT systems knowledge. We should be ready to discuss how our experience aligns with their needs, especially in system maintenance and documentation standards.
✨Tip Number 3
Show off your Welsh skills if you have them! Even if it’s just a few phrases, demonstrating our willingness to engage with the local culture can set us apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the hybrid role perfectly.
We think you need these skills to ace Hybrid Triage & IT Support Analyst in Cwmbran
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in clinical IT systems and any relevant administrative roles. We want to see how your background aligns with the needs of our Service Desk and Digital Applications team.
Showcase Your Skills: In your cover letter, emphasise your self-motivation and ability to provide effective support. We love candidates who can demonstrate their problem-solving skills and how they’ve tackled challenges in previous roles.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Remember, we’re looking for someone who can communicate effectively with stakeholders.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity within our award-winning institution.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Clinical IT Systems
Make sure you brush up on your knowledge of clinical IT systems before the interview. Familiarise yourself with common software used in healthcare settings, as this will show your understanding and readiness to support stakeholders effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved IT issues in a clinical or administrative environment. Highlight your analytical skills and how you approach troubleshooting, as this is crucial for a role that involves first-line support.
✨Showcase Your Communication Skills
As you'll be the first point of contact for stakeholders, practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in layman's terms, and if you can speak Welsh, don’t hesitate to use it during the interview to demonstrate your language skills.
✨Understand Documentation Standards
Familiarise yourself with the importance of documentation in IT support roles. Be prepared to discuss how you ensure accuracy and compliance in your documentation practices, as this is key to maintaining high standards within the team.
