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- Tasks: Support patient care by providing excellent catering services in a hospital environment.
- Company: Join the award-winning Aneurin Bevan University Health Board team.
- Benefits: Flexible hours, extensive training, and a supportive workplace culture.
- Why this job: Make a real difference in patients' lives while developing your career.
- Qualifications: No experience needed; just a passion for customer service and teamwork.
- Other info: Opportunities for career growth and professional development await you.
The predicted salary is between 11 - 13 £ per hour.
Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities Team as a Facilities Operative - Ward Catering working at the Grange University Hospital in Cwmbran. We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service. Previous experience is desirable but not essential as full training will be given. This post is 24.25 hours to be worked a mixture of 07:00-19:30, 15:00-20:00 and 07:30-15:00.
Main duties of the job
The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
- Education & Training
- Basic general education
- Literate & Numerate
- Willingness to undertake & complete the ABUHB facilities competency workbook (within 6 months)
- Willingness to undertake & complete statutory & mandatory training including Basic Food Hygiene certificate
- Willingness to undertake future training as required by the post
- BIFM/NVQ level 2
- Knowledge and Experience
- Experience of working in a healthcare or hospitality environment
- Skills
- Able to communicate effectively with good interpersonal skills
- Ability to follow instructions and procedures
- Capable of achieving and maintaining high standards
- Dependable & reliable with good time management skills
- Able to remain effective under pressure
- Able to work as part of a team
- Self motivated and enthusiastic
- Excellent customer care skills
- Ability to give a positive impression of yourself and the organisation
- Abilities
- Physical - Able to undertake manual handling requirements of the role
- Mental - Able to work under pressure
- Maintain concentration when undertaking tasks
- Emotional - Able to cope with the movement of deceased
Working Conditions - Cleaning which may include bodily fluids.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Facilities Operative (Ward Catering) - Grange University Hospital in Cwmbran employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operative (Ward Catering) - Grange University Hospital in Cwmbran
✨Tip Number 1
Get to know the company! Research Aneurin Bevan University Health Board and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Role-play with a friend or family member to build your confidence and ensure you can articulate your passion for providing excellent care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Facilities Team at Grange University Hospital.
We think you need these skills to ace Facilities Operative (Ward Catering) - Grange University Hospital in Cwmbran
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, make sure to highlight your enthusiasm for providing top-notch customer service. We want to see that you genuinely care about enhancing the patient and customer experience!
Tailor Your Application: Take a moment to read through the job description and person specification carefully. Tailor your application to reflect how your skills and experiences align with what we're looking for. It shows us you’re serious about the role!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits package there!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facilities Operative in Ward Catering. Familiarise yourself with the job description and think about how your skills and experiences align with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role is all about enhancing patient and customer experience, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond, as this will demonstrate your commitment to high standards.
✨Flexibility is Key
The job requires a flexible approach to duties and covering rosters. Be prepared to discuss your availability and willingness to adapt to different shifts. Highlight any previous experiences where you successfully managed changing priorities or worked in dynamic environments.
✨Prepare for Practical Questions
Expect some practical questions related to food hygiene and safety, as well as teamwork scenarios. Brush up on basic food hygiene principles and think about how you would handle various situations in a healthcare setting. This will show that you're proactive and ready to take on the responsibilities of the role.
