At a Glance
- Tasks: Support bereaved families with care after death processes and provide compassionate assistance.
- Company: Join a multi-award winning NHS organisation dedicated to exceptional care.
- Benefits: Flexible working, extensive training, and a fantastic benefits package.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Make a meaningful impact during a crucial time for families in need.
- Qualifications: NVQ Level 3 or equivalent in Administration and patient care.
The predicted salary is between 25674 - 28093 £ per year.
An exciting opportunity has arisen to become part of a new Care After Death Service across Aneurin Bevan University Health Board. This permanent band 3 position is well suited to an individual that is passionate about care after death and keen to work within a new team. The Care After Death Service supports the after death processes for patients. The post holder will provide an efficient, reliable, responsive and holistic service in care after death in ABUHB sites.
Main duties include:
- Ensuring that bereaved relatives and carers receive the necessary documentation, personal effects and relevant information in a suitable format, in a timely and compassionate way.
- Signposting relatives to appropriate services and gaining feedback from relatives regarding their experiences.
- Undertaking tasks within the mortuary and supporting bereaved families when visiting within the mortuary.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Qualifications:
- Essential criteria: NVQ Level 3 or equivalent demonstrable competencies and skills in Administration and afterlife patient care, computer skills including Microsoft Word, Excel, etc., and demonstrable experience of communicating effectively and compassionately with distressed/bereaved relatives and carers.
- Desirable criteria: Communication skills training, knowledge of bereavement support services, and demonstrable evidence of an understanding of the administrative process following the death of a hospital patient.
Experience:
- Essential criteria: Experience of inputting data into a database for service use and experience of working in a pressured environment with competing demands.
- Desirable criteria: Experience within a mortuary environment and experience of bereavement support.
Attitude and Abilities:
- Essential criteria: Willingness to work within the mortuary setting, demonstrable confidence to interact with health professional staff, able to deal with emotive/difficult/challenging situations with tact and sensitivity, and excellent interpersonal and organisational skills.
- Desirable criteria: Ability to speak Welsh at level 1 or the willingness to learn.
Values:
- Essential criteria: Excellent well developed communication skills, written and verbal, to pass on highly complex and sensitive information with specific emphasis on sensitivity and empathy, and a passion for making a difference.
Other:
- Essential criteria: Ability to travel independently to other sites within ABUHB and to work flexibly to meet the needs of the service.
Care After Death Assistant in Cwmbran employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is a multi-award winning NHS organisation that prioritises compassionate care and employee wellbeing. With a commitment to professional development, flexible working arrangements, and a supportive work culture, we empower our staff to thrive in their careers while making a meaningful impact on the lives of bereaved families. Join us in delivering exceptional healthcare services within a collaborative and innovative environment.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care After Death Assistant in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in bereavement support or care after death. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions related to care after death. Think about how you would handle sensitive situations and show your compassion and understanding during role-play scenarios.
✨Tip Number 3
Don’t forget to showcase your skills! Bring along examples of your previous work or experiences that highlight your ability to communicate effectively with bereaved families. This will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Aneurin Bevan University Health Board.
We think you need these skills to ace Care After Death Assistant in Cwmbran
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for care after death shine through. We want to see that you genuinely care about supporting bereaved families and are committed to providing compassionate service.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We’re looking for specific examples of how you've communicated effectively with distressed individuals or worked in a pressured environment.
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language to convey your qualifications and experiences, as we appreciate clarity when reviewing applications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity within our Care After Death Service.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Care After Death Assistant. Familiarise yourself with the processes involved in after-death care and how to support bereaved families. This knowledge will help you answer questions confidently and show your passion for the role.
✨Show Empathy and Compassion
In this role, you'll be dealing with sensitive situations. During the interview, demonstrate your ability to communicate compassionately and effectively with distressed individuals. Share examples from your past experiences where you've shown empathy, as this will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and emotional resilience. Think about how you would handle challenging situations, such as supporting a grieving family or managing your own wellbeing in a high-pressure environment. Practising these scenarios can help you articulate your thought process during the interview.
✨Highlight Relevant Experience
Make sure to discuss any relevant experience you have, whether it's in a mortuary setting, bereavement support, or administrative roles. Be specific about your skills, such as data inputting or communication, and how they relate to the job. This will help the interviewers see how you can contribute to their team.
