At a Glance
- Tasks: Support nursing strategy and manage key projects with effective communication.
- Company: Join a supportive health board committed to diversity and inclusion.
- Benefits: Enjoy flexible working, extensive training, and a fantastic benefits package.
- Other info: Opportunities for growth in a dynamic and inclusive environment.
- Why this job: Make a real difference in healthcare while developing your career.
- Qualifications: Degree or equivalent experience; excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than applications made in English. Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed.
Job Overview: The post holder will support the delivery of key planning objectives set out by the Nursing Directorate Management Team. Reporting to the Nursing Directorate Business Manager, the post holder will be key in supporting the nursing strategy through delivery of objectives, liaising with Senior Managers across the Nursing Directorate Team and external parties to progress projects, and undertaking general business and administrative duties as required.
Responsibilities:
- Forward issues raised to instigate responsive action and be competent in deciding when to escape an issue to the Nursing Directorate and the wider Team.
- Use excellent interpersonal and communication skills in all verbal and written interactions and be able to negotiate and use persuasive skills as required, maintaining effective working relationships with all levels of the Nursing Directorate Team and the wider Divisional managers.
- Communicate business-sensitive information diplomatically and professionally.
- Receive all forms of communication, ensuring they are dealt with appropriately and in a timely manner.
- Draft responses to correspondence as required by the Nursing Directorate Management Team.
- Engage regularly with external agencies.
- Occasionally provide non-clinical advice to patients or clients.
- Use tact and persuasive skills to encourage stakeholders to follow courses of action in order to improve processes and services across the directorate.
- Manage and motivate administrative staff as required, including task delegation.
- Work in collaboration with Deputy Directors of Nursing to ensure the smooth running of all functions across the breadth of the Nursing Directorate Function and the Divisions.
Benefits: We offer a fantastic benefits package and extensive training and development opportunities, including paid mandatory training, in-house programmes, recognition of qualifications and professional career pathways, flexible working, occupational health support and an ambitious plan for a Wellbeing Centre of Excellence. The Health Board promotes a healthy work-life balance and supports flexible working arrangements.
Essential Criteria: Educated to degree or equivalent demonstrable knowledge & experience.
Desirable Criteria: ECDL.
Aptitude and Abilities: Excellent communicator both written and verbal.
Business Support Officer- INTERNAL in Cwmbran employer: Aneurin Bevan University Health Board
As a Business Support Officer within our Nursing Directorate, you will thrive in an inclusive and supportive environment that values diversity and promotes employee wellbeing. Our commitment to professional development is evident through extensive training opportunities and a flexible work culture that prioritises work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers in healthcare.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer- INTERNAL in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in the Nursing Directorate. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by researching the Nursing Directorate’s current projects and objectives. This shows you’re genuinely interested and ready to contribute to their goals right from the start.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, try role-playing common interview questions with a friend to boost your confidence and polish your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and you can easily keep track of your progress. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Business Support Officer- INTERNAL in Cwmbran
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can support our Nursing Directorate objectives, so don’t hold back on showcasing relevant examples!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use professional yet friendly language, and don’t forget to proofread for any typos or errors. We want to see your best work!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the Nursing Directorate's objectives and how your role will support them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to negotiate or persuade others, and be ready to discuss these experiences during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and interpersonal skills. Practice responding to hypothetical situations related to managing issues or liaising with senior managers. This will demonstrate your ability to think on your feet and handle challenges effectively.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics or the Nursing Directorate's future projects. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
