At a Glance
- Tasks: Support leadership in urgent care and manage a team of Patient Flow Navigators.
- Company: Aneurin Bevan University Health Board, committed to inclusivity and support.
- Benefits: Competitive pay, flexible working, extensive training, and wellbeing initiatives.
- Other info: Encourages applications from diverse backgrounds and supports reasonable adjustments.
- Why this job: Drive change in a fast-paced environment and make a real difference in patient care.
- Qualifications: Degree required; experience in health service improvement is a plus.
The predicted salary is between 37338 - 44962 £ per year.
We encourage applications from all candidates with protected characteristics, including disabled and neurodiverse candidates and those in the Armed Forces Community. Applications submitted in Welsh will not be treated less favourably than those submitted in English. Each advert includes the relevant manager’s contact details. Candidates are encouraged to discuss any adjustments they may require directly with the manager. There is no obligation to disclose personal or medical information; simply let us know what support would help you to participate fully. We welcome reasonable adjustments such as documents in larger font or other formats (e.g., braille). Contact the recruiting manager in the advert or the Aneurin Bevan University Health Board recruitment team at 01495 745805 option 3 or e‑mail abb.vacancyrequests@wales.nhs.uk. If successful at interview, you will receive a conditional offer and information pack via email. We reserve the right to close this vacancy at any time, so early applications are encouraged. Successful applicants will receive all recruitment‑related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board supports flexible working. Health Board grounds must be smoke‑free by law. Smoking is not permitted anywhere on ABUHB sites. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview: We are looking for a highly skilled, adaptable, organised and tenacious individual to support the leadership and management of the Urgent Care, Operations Directorate. The successful candidate will drive change in a fast‑paced and acute environment, supporting a proactive team of Patient Flow Navigators across ABUHB sites.
Main Duties: PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD. The post holder will be a key member of the Urgent Care Division, working closely with the Operational team to:
- Support the leadership, management and delivery of the standards of Patient Flow Navigators (PFN) to effect safe and timely discharge or transfer of patients.
- Manage a Band 4 team across all acute sites (GUH, RGH, NHH), providing business support to the deputy head of operations and head of operations.
- Support the wider directorate with service improvement, project support and business matters, working closely with senior managers.
- Operate as part of a 12‑month secondment to meet the needs of the service.
- Communicate effectively with Welsh and/or English speakers.
Applicants must obtain permission from their current line manager before applying for this secondment position.
Qualifications:
- Essential: Degree, Computer skills
- Desirable: Experience in bed or site management services, Leadership or management qualification, Experience in health service improvement projects
Benefits: Aneurin Bevan University Health Board offers a competitive benefits package, extensive training and development opportunities, paid mandatory training, in‑house programmes, and pathways for professional advancement. Flexible working is supported, and occupational health and wellbeing initiatives are available.
Business Support Manager - INTERNAL in Cwmbran employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer that prioritises inclusivity and employee wellbeing, offering a supportive work culture where flexibility and professional growth are at the forefront. With a competitive benefits package, extensive training opportunities, and a commitment to health and wellbeing initiatives, employees can thrive in their roles while making a meaningful impact in the urgent care sector across multiple acute sites.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager - INTERNAL in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those at Aneurin Bevan University Health Board. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching the Urgent Care Division. Understand their challenges and think about how your skills can help drive change. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t shy away from discussing any adjustments you might need during the interview process. It shows confidence and helps create an inclusive environment, which is something we value at StudySmarter.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus you’ll get all the latest updates directly to your email. Don’t miss out on this opportunity!
We think you need these skills to ace Business Support Manager - INTERNAL in Cwmbran
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Manager. We want to see how you can drive change in a fast-paced environment, so don’t hold back on showcasing relevant examples!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re the right fit for the team.
Show Your Passion:Let your enthusiasm for the role shine through! We love candidates who are genuinely excited about making a difference in patient care. Share what motivates you and why you want to be part of our team at Aneurin Bevan University Health Board.
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way to ensure we receive your details correctly and can process your application smoothly. Plus, it’s super easy to do!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Manager. Familiarise yourself with the key duties mentioned in the job description, especially around supporting Patient Flow Navigators and managing a team. This will help you articulate how your skills align with their needs.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations related to patient flow and team management. Think of examples from your past experiences where you've successfully driven change or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Your Adaptability
Given the fast-paced environment of the role, be ready to discuss how you've adapted to changes in previous positions. Highlight any experience you have in health service improvement projects or managing teams in dynamic settings, as this will demonstrate your ability to thrive under pressure.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, current challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
