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- Tasks: Join our admin team to welcome patients and manage appointments in a busy radiology department.
- Company: Be part of Aneurin Bevan University Health Board, a multi-award winning NHS organisation.
- Benefits: Enjoy flexible working, paid training, and a fantastic benefits package.
- Why this job: Make a real difference in patient care while developing your career in healthcare.
- Qualifications: Current reception experience is essential; Welsh speakers are encouraged to apply.
- Other info: Fixed term role with excellent opportunities for growth and professional development.
The predicted salary is between 30000 - 42000 £ per year.
The Radiology Directorate within ABUHB are seeking to recruit an enthusiastic and highly motivated individual to join their administrative and clerical team. The role requires a degree of flexibility to cover the reception desk for 5 days a week.
Candidates Must Have Current Reception Experience
We have one full‑time post at Royal Gwent Hospital Newport (37.5 hours).
The successful candidate of this exciting post will be an integral member of the Radiology Team at The Royal Gwent and St Woolos Hospital Newport. Working as part of an essential admin and clerical team, the post holder will be responsible for day‑to‑day receptioning and the maintenance of inpatient and outpatient appointments, ensuring service users receive a positive and professional experience at all times.
THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO MEET THE NEEDS OF THE SERVICE
Main Duties
- Ensure all patients are processed in accordance with internal and national targets, providing essential reception meet‑and‑greet service and processing request forms for radiology.
- Welcome patients and visitors to a busy reception desk, maintaining data quality.
- Process referrals in a timely fashion across radiology in ABUHB.
- Liaise with other team members to keep waiting times to a minimum, working with the radiology referral and booking manager and booking service team.
- Maintain a professional and friendly face‑to‑face and telephone manner.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.
Aneurin Bevan University Health Board is a multi‑award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities, with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work‑life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital, which provides specialist and critical care and is the newest addition to the clinical futures strategy, opening in November 2020.
You will be able to find the full job description and person specification attached within the supporting documents or please click Apply now to view in Trac.
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Clerical Officer Radiology employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer Radiology
✨Tip Number 1
Get to know the Radiology Directorate! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your reception skills! Since this role requires a friendly face-to-face manner, consider role-playing with a friend or family member. This will help you feel more confident when welcoming patients and visitors.
✨Tip Number 3
Network with current employees! If you can, reach out to someone already working in the Radiology team. They can provide insider tips on what the team values and what to expect in the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and keen to join our fantastic team at ABUHB.
We think you need these skills to ace Clerical Officer Radiology
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our team and contributing to the Radiology Directorate.
Highlight Relevant Experience: Make sure to emphasise your current reception experience. We’re looking for someone who can hit the ground running, so share specific examples of how you've excelled in similar roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate candidates who take the extra step to align their skills with our needs.
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clerical Officer in Radiology. Familiarise yourself with the key duties mentioned in the job description, such as processing patient referrals and maintaining data quality. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Reception Experience
Since current reception experience is a must-have, be ready to discuss your previous roles in detail. Prepare specific examples of how you've handled busy reception desks, managed patient interactions, and maintained a professional demeanour. This will show that you can handle the fast-paced environment at the Royal Gwent Hospital.
✨Practice Your Communication Skills
As you'll be liaising with patients and team members, strong communication skills are essential. Practice answering common interview questions clearly and confidently. If you speak Welsh, don’t forget to mention it! Being bilingual can be a great asset in this role.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility and teamwork, so be prepared to discuss how you've adapted to changing situations in past jobs. Share examples of how you've worked collaboratively with others to improve service delivery or reduce waiting times, which aligns perfectly with the expectations of the Radiology Directorate.