At a Glance
- Tasks: Join our Facilities Team to enhance patient and customer experiences at Chepstow Community Hospital.
- Company: Aneurin Bevan University Health Board, a multi-award-winning NHS organisation.
- Benefits: Flexible hours, extensive training, career development, and a supportive work environment.
- Other info: Opportunities for growth and a commitment to wellbeing and work-life balance.
- Why this job: Make a real difference in healthcare while building your skills and career.
- Qualifications: Basic education, good communication skills, and a passion for customer service.
The predicted salary is between 23615 - 25674 £ per year.
Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities Team as a Facilities Operative within Domestic Services based at Chepstow Community Hospital. We are looking for highly motivated and enthusiastic individuals committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service. Previous experience is desirable but not essential as full training will be given. This post is 30 hours per week to be worked 08:00 - 14:30, Monday to Friday.
Main duties of the job
The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Education & Training
- Essential criteria
- Basic general education
- Literate & Numerate
- Willingness to undertake & complete the ABUHB facilities competency workbook (within 6 months)
- Willingness to undertake & complete statutory & mandatory training including Basic Food Hygiene certificate
- Willingness to undertake future training as required by the post
- Desirable criteria
- BIFM/NVQ level 2
Knowledge and Experience
- Essential criteria
- Able to communicate effectively with good interpersonal skills
- Ability to follow instructions and procedures
- Capable of achieving and maintaining high standards
- Dependable & reliable with good time management skills
- Able to remain effective under pressure
- Able to work as part of a team
- Self motivated and enthusiastic
- Excellent customer care skills
- Ability to give a positive impression of yourself and the organisation
- Desirable criteria
- Experience of working in a healthcare or hospitality environment
Abilities
- Essential criteria
- Able to undertake manual handling requirements of the role
- Able to work under pressure
- Maintain concentration when undertaking tasks
- Able to cope with the movement of deceased
- Cleaning which may include bodily fluids
- Desirable criteria
- Welsh Speaker
Facilities Operative (Domestic) Chepstow Community Hospital - INTERNAL employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer that prioritises the wellbeing and development of its staff, offering a supportive work environment at Chepstow Community Hospital. With a commitment to high-quality patient care, employees benefit from extensive training opportunities, flexible working arrangements, and a strong focus on work-life balance, making it an ideal place for those looking to grow their careers in healthcare. The organisation values diversity and inclusivity, welcoming applicants from all backgrounds, including those who speak Welsh.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operative (Domestic) Chepstow Community Hospital - INTERNAL
✨Tip Number 1
Network like a pro! Reach out to current employees at Aneurin Bevan University Health Board on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and teamwork. We all know that showing your passion for enhancing patient experiences can really set you apart!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking professional shows you’re serious about the role. Plus, it boosts your confidence – win-win!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Facilities Operative (Domestic) Chepstow Community Hospital - INTERNAL
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about enhancing the patient and customer experience!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We love seeing candidates who take the time to connect their background to what we do at Chepstow Community Hospital.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our Facilities Team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Facilities Operative. Familiarise yourself with the duties listed in the job description and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position emphasises enhancing patient and customer experience, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help someone, as this will demonstrate your commitment to providing high-quality service.
✨Prepare for Flexibility Questions
The job requires a flexible approach to duties and covering rosters. Be ready to discuss how you've adapted to changing situations in the past. Share examples of times when you had to adjust your plans or take on additional responsibilities, highlighting your reliability and teamwork.
✨Practice Your Communication Skills
Effective communication is crucial in this role. Consider practising common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently, and remember to listen carefully to the interviewer's questions so you can respond appropriately.
