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- Tasks: Support catering services and enhance patient experiences at Chepstow Community Hospital.
- Company: Join the award-winning Aneurin Bevan University Health Board team.
- Benefits: Flexible hours, extensive training, and a fantastic benefits package.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Customer service experience is a plus, but training will be provided.
- Other info: Opportunities for career growth and a supportive work environment.
The predicted salary is between 20000 - 28000 £ per year.
Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities Team as a Facilities Operative within Catering Services based at Chepstow Community Hospital. We are looking for a highly motivated and enthusiastic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service. Previous experience is desirable but not essential as full training will be given. The hours will be 07:00 - 15:00, Monday to Friday.
This post is currently advertised at Band 2. The role is under review within the Health Board as part of a national review and may, in future, progress to Band 3 with an updated job description. If appointed, your manager will ensure you are kept informed and will support you through any changes, including discussing relevant training requirements.
Main duties of the job
The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
- Previous Experience
- Experience of working in a customer focused environment
- Experience of undertaking a facilities role
- Knowledge and Training
- Good basic education
- Level 2 Food Safety or requirement to attain
- Willingness to undertake accredited & mandatory training relevant to the role
- Basic IT skills
- Spoken or written Welsh language
- NVQ level 1/2 in Facilities Services and/or Customer Services
- Personal Attributes
- Keen to develop knowledge and skills to support their role
- Pleasant, caring and polite manner
- Motivated
- Able to work flexibly
- Able to work autonomously without direct supervision
- Able to recognise own limitations and seek support & guidance when required
- Team Player
- Good organisational skills
- Dependable with good time management skills
- Able to give a positive impression of yourself and the organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Facilities Operative (Catering) - Chepstow Community Hospital employer: Aneurin Bevan University Health Board
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Operative (Catering) - Chepstow Community Hospital
✨Tip Number 1
Get to know the company! Research Aneurin Bevan University Health Board and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to healthcare. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and facilities roles. Think about your past experiences and how they relate to the job at Chepstow Community Hospital.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take the next step in your career.
We think you need these skills to ace Facilities Operative (Catering) - Chepstow Community Hospital
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for providing excellent customer service in your application. We want to see that you genuinely care about enhancing the patient and customer experience!
Tailor Your Application: Take a moment to read through the job description and person specification carefully. We love it when applicants tailor their applications to match what we're looking for, so don’t be shy about showcasing relevant skills or experiences.
Be Flexible and Open-Minded: Since the role requires a flexible approach, mention your willingness to adapt and cover different duties as needed. We appreciate candidates who can roll with the punches and support the team wherever necessary!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our fantastic team at Aneurin Bevan University Health Board.
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Facilities Operative in Catering. Familiarise yourself with the job description and think about how your skills and experiences align with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role is all about enhancing patient and customer experience, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to the role.
✨Flexibility is Key
The job requires a flexible approach to duties, so be prepared to discuss how you can adapt to changing situations. Share any experiences where you've had to adjust your plans or take on different tasks, as this will highlight your ability to work well under pressure.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the position and helps you gauge if the role is right for you. You might want to ask about training opportunities or how the team supports each other, which can give you insight into the workplace culture.