At a Glance
- Tasks: Provide compassionate care after death and support bereaved families across health board sites.
- Company: An equal opportunity employer committed to inclusivity and support for all.
- Benefits: Competitive salary, flexible working, paid training, and professional development opportunities.
- Other info: Dynamic role with opportunities for personal growth and wellbeing support.
- Why this job: Make a meaningful difference in people's lives during their most challenging times.
- Qualifications: NVQ Level 3 or equivalent in Administration and patient care; strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants may apply in Welsh; applications in Welsh will be treated no less favourably than those in English. We do not require any personal or medical information unless you wish to disclose it for reasonable adjustments.
This post is a fixed term/secondment for one year until 30th June 2027 to cover maternity leave. Candidates must obtain permission from their current line manager prior to applying.
Main duties of the job:
- Provide efficient, reliable, responsive and holistic service in care after death across the health board sites.
- Ensure bereaved relatives and carers receive appropriate documentation, personal effects and information in a timely and compassionate manner.
- Sign post relatives to relevant services and gather feedback on their experiences.
- Undertake tasks within the mortuary and support bereaved families during visits.
Qualifications:
- NVQ Level 3 or equivalent demonstration of competencies in Administration and afterlife patient care.
- Computer skills including Microsoft Word and Excel.
- Experience communicating compassionately with distressed or bereaved relatives and carers.
Desirable Qualifications:
- Communication skills training.
- Knowledge of bereavement support services.
- Understanding of administrative processes following the death of a hospital patient.
- Basic mortuary duties ensuring dignity of the deceased patient, cleaning equipment, patient transfer in compliance with legislative standards.
Experience:
- Experience inputting data into databases for service use.
- Experience working in a pressured environment with competing demands.
Desirable Experience:
- Experience within a mortuary environment.
- Experience in bereavement support.
Attitude and Abilities:
- Willingness to work within the mortuary setting.
- Confidence to interact with health professional staff to facilitate timely actions minimizing distress for the bereaved.
- Ability to deal with emotive or challenging situations with tact and sensitivity.
- Capability to manage own wellbeing.
- Excellent interpersonal skills including tact and diplomacy.
- Excellent organisational skills.
- Ability to work independently without direct supervision.
Desirable Attitude and Abilities:
- Willingness to learn Welsh at level 1 or ability to speak Welsh.
- Understanding of the impact of bereavement.
Values:
- Excellent communication skills, written and verbal, to convey highly complex and sensitive information with empathy.
- Passion for making a difference.
Other:
- Ability to travel independently to other sites within the health board.
- Flexibility to work to meet the service needs.
Benefits:
We offer a competitive salary, flexible working arrangements, paid mandatory training, in‑house programmes, opportunities for recognised qualifications, professional development paths, occupational health support, and a Wellbeing Centre of Excellence to support staff wellbeing.
Care After Death Assistant- INTERNAL employer: Aneurin Bevan University Health Board
As a Care After Death Assistant, you will join a compassionate and supportive team dedicated to providing exceptional care during sensitive times. Our commitment to employee wellbeing is reflected in our competitive salary, flexible working arrangements, and extensive professional development opportunities, ensuring that you can grow both personally and professionally in a nurturing environment. Located within a health board that values diversity and inclusivity, we encourage applications from all backgrounds, making this an excellent place for meaningful and rewarding employment.
Contact Detail:
Aneurin Bevan University Health Board Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Care After Death Assistant- INTERNAL
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in care after death or related areas. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios you might face. Think about how you would handle sensitive situations with bereaved families, as this role requires a lot of compassion and tact.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with potential employers, share why you care about providing support to bereaved families. Your genuine interest can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Care After Death Assistant- INTERNAL
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Care After Death Assistant. We want to see how you can bring compassion and efficiency to our team!
Showcase Your Communication Skills:Since this role involves interacting with bereaved families, it’s crucial to demonstrate your ability to communicate sensitively. Use examples in your application that showcase your experience in handling difficult conversations with empathy.
Highlight Relevant Experience:If you've worked in a pressured environment or have experience in bereavement support, make sure to mention it! We value those experiences and they can really set you apart from other candidates.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our compassionate team!
How to prepare for a job interview at Aneurin Bevan University Health Board
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Care After Death Assistant. Familiarise yourself with the key duties mentioned in the job description, such as providing compassionate support to bereaved families and handling documentation. This will help you articulate how your skills and experiences align with the role.
✨Showcase Your Compassion
Given the sensitive nature of this position, it's crucial to demonstrate your ability to communicate compassionately. Prepare examples from your past experiences where you've supported distressed individuals or families. Highlight your interpersonal skills and how you manage challenging situations with empathy and tact.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle emotional situations. Think about how you would approach various scenarios, such as dealing with a distressed relative or managing competing demands in a pressured environment. Practising these responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions. Inquire about the support systems in place for staff wellbeing or how the team collaborates to provide care after death. This shows your genuine interest in the role and helps you gauge if the workplace aligns with your values.
