At a Glance
- Tasks: Support the management of complaints and ensure compliance with NHS regulations.
- Company: Aneurin Bevan University Health Board, dedicated to improving public services.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a corporate team focused on effective communication and support.
- Why this job: Make a difference by helping resolve public concerns and improve healthcare services.
- Qualifications: Degree level education and experience in customer-related services.
The predicted salary is between 30000 - 40000 £ per year.
Aneurin Bevan University Health Board is seeking a Listening to People & Public Services Ombudsman Support Officer to work in a corporate team. In this role, you will provide operational support and expertise to ensure effective management and coordination of concerns, complaints, and PSOW cases.
Key responsibilities include:
- Ensuring compliance with NHS regulations
- Providing specialist advice to staff
- Coordinating PSOW investigations
Candidates should have experience in customer-related services and be educated to degree level or equivalent.
Listening & PSOW Complaints Support Officer in Caerleon employer: Aneurin Bevan University Health Board
Aneurin Bevan University Health Board is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With a focus on meaningful contributions to public health, employees benefit from comprehensive training opportunities and a collaborative environment that fosters growth and innovation in the healthcare sector.
Contact Details:
Aneurin Bevan University Health Board Recruitment Team
